Are repairs on new granite countertops normal?
pumpkinhouse
9 years ago
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threegraces
9 years agoMizLizzie
9 years agoRelated Discussions
Repairs in new Soapstone countertop!
Comments (14)I had issues with my quartz counter top installation in my kitchen last year and what an ordeal. The seams were completely botched and there were visible chips and scratches in the countertop deck. I do not have any experience with soapstone however...you are paying full price for a supposedly professional installation. Do NOT accept shoddy workmanship!!!! You have the right to have your vanity top installed correctly and without issue. Tell your fabricator that he can attempt to fix the problem, if it is not up to your specifications then you require a full refund...or whatever makes you happy. I am a business owner and simply cannot fathom the way some contractors feel they can bully clients into accepting below par workmanship. Educate yourself and make them responsible! I ended up taking my installer to BBB for remediation and won the case...but I used the good people/other fabricators information from the kitchen forum to help educate myself. Good luck and don't back down....See MoreHelp - New Kitchen Granite Countertops Have Uneven Thickness
Comments (4)Thanks for the feedback to let me know this should not be acceptable. Before buying, I searched online to find out what to expect but didn't find much (mostly advertising.) We bought the countertops through Lowes, but they contracted out the fabricating. I called Lowes and talked to them but haven't heard back. Does anyone else have experience with Lowes and what they do when there is a problem? When a fabricator messes up like that, what usually happens? The counters have already been installed. Should they have to replace it? What a mess if they have to take them off again....See MoreNew granite countertops need sealing?
Comments (6)Ask your builder. You will need to reseal in the future but normally unless there are things in the contract that are specifically stated as buyer finish the day you receive the keys the house should be move in ready. Move in ready normally means that nothing needs to be done. However there will always be things found that were not completed correctly or simply left undone. It will depend on the state laws and how you are purchasing and your lender's requirements and inspection will be done. A walk through with a clipboard before final close beyond any official inspection is always a good thing. Ask the builder about doing this. If you see anything that seems odd to you make a note of it on the clipboard. At one time builders were more relaxed with these inspections but may limit who and how many are allowed into the dwelling. Plan on wearing booties and face masks. The booties are to prevent any last minute dust, which there will be, from being tracked all over. The face mask is because along with the chance of virus there will be dust in the air. Things I would look at and write down are anything that looks odd be it a difference in how the light reflects off of a hard surface or a line in the carpet when it was from two batches. Electrical outlets secure. There will always be at least one that is loose. Open and close all of the windows, all cabinets, and the garage doors to make certain they work and are easy to move. Sometimes depending on the grade of builder you may need have a long list. Other builders especially when they are aware of what you are doing your list will be small. If the list includes things that are just not to your taste unless they are mechanical or electrical do not expect the builder to correct. Always have your significant other with you it helps for family harmony....See MoreNew granite countertops - Is this normal?
Comments (23)In the third, more distant photo I found it not very noticeable (the slightly off seam). Joe Corlett, please advise - before filling the chips with glue, would you use a pen to darken the spot, or will the glue naturally blend in the chip? OP, about the pen.... my granite installer used an obviously lighter material in the seam, so it was really visible. I think he had matched the color to the stone before he used color enhancing sealer on it (against my wishes, btw) which darkened the stone......I ended up using a dark permanent marker in irregular dabs on the seam to blend it in....See Moreweissman
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9 years agoJoseph Corlett, LLC
9 years ago
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