well,....it's been a while to update on this appliance. I ended up fixing the door myself after several attempts from the factory to get a door that didn't have loose glass,....but sometimes that is just what a person has to do I guess..... In the time I've had it, and cooked on it a lot,....the wife is a chef after all....and I like to cook....I would give this unit a solid B rating. the oven makes a solid thunk when heating and cooling which amuses me...the top end is built like a tank with all the cast wich we love... the side stainless top panels issue being not perfectly square to oven sides only annoys me now when I remember,...lol. The built in bbq grill has been deemed a joke, it should have been like the broiler from day 1, like the WOLF unit's. I hear there is going to be an update, and retrofit kit available ..I hope soon...so I can actually use it for more than lamb chops. ( the heat distrabution is beyond bad, due to the height restrictions in this location imho. ) The latest issue is the lower kick panel likes to discolor from what,....we have not figured out...obviously from spilled food,...but neither of us will admit to doing it, because it's a nightmare to clean without damaging the painted surface, if anyone has the secret to keeping this clean,....you have 100 % of my undivided attention, lol.....because i'm thinking of ordering it in stainless. Bluestar has not asked for any parts back, or given me any grief when I've cried for warranty, in fact they have been more than willing to make it right, as has been my dealer, who is watching me real close, knowing that with us it's not just a yuppy prop tool,...he knows we cook a lot. So, the real question at this point in the game is would I buy another one, after using it this long?.....probably would, if they changed the grill, figured out how to make a door that don't rattle, and made the lower kick panel out of something I could take a real scrub brush to without destroying the finish, and improved their quality control on their finished product,( RE : the stainless side panels not being fitted properly ), after all if this was a car... " would you drive it? " is how I always look at things. now on to the bluestar overhead hood, I have the 1200 cfm unit, to match the stove,....cleaning the grates is as easy as pulling them out and hitting the dishwasher,...the inside? well,...I think it's easy because the wife does it! hahaha! I'll give it a " A ",....the reason it don't get A+, is the lights should be LED's at that price point, and it didn't come with a house elf to clean inside it. lol. The one year honeymoon is complete,...now she's going to start to earn her keep in this house ...hahaha, hope this year in review helps for those who want a un-bias, real deal kind of review.

answers: kobe hood: http://www.ventingdirect.com/kobe-ch9130sqb-30-wall-mounted-under-cabinet-range-hood-from-the-ch-191-series-with-up-to-720-cfm-and-recirculating-option/p416971 @bickybee: i bought from plessers on long island - but paid them in full about 4 weeks ago so that they would hold the stove in their warehouse so that there wouldn't be a delay. we considered a color but went with stainless because of the wait times. now i'm glad we did. very classic. @mojavean: omg. and i'm about 2/3 through the burnoff right now. it's stinks stinks stinks. and why am i doing this on an 85 degree nyc day??? but husband and daughter are out of the house so it seemed a good time.

Well, happy to say I haven't been offed. . . !! Short version, my problems were largely taken care of by my service guy. He came back, he got the large oven working again, and he also promised that given my tremendous series of problems, that he wouldn't leave me in the lurch if anything further went wrong, and that if I had any further problems and Bluestar wouldn't take responsibility, at least unofficially, he'd extend my warranty necessary. So: three cheers for Greg of KitchensOnly. Trevor was also quite helpful. He was both responsive and concerned and said he would do what he could to make sure Bluestar did the right thing. HOWEVER. . . Bluestar itself -- not Matt Schutte, not anyone -- never called, never answered my emails, never responded. They never acknowledged my series of problems. QUITE disappointing. I didn't expect them to drop everything for me. I did expect them to take responsibility and to provide a bit of customer service. In my experience, customers (including me) will forgive quite a lot if those problems that do arise are handled with professionalism and courtesy. And my range? THere are things I truly love about it. LOVE those 22 k burners. Love the size of the ovens. Love the broiler (though I wish it wouldn't cycle on and off). BUt neither oven cooks completely evenly, and the small one is sufficiently uneven that I don't use it for baking. The griddle I find disappointing -- takes forever to heat up, and doesn't cook close to evenly. So, at the end of the day, would I buy Bluestar again? Honestly, probably not. There are things that are great about the range, but between the things that are less stellar about it, and my pretty dreadful service saga, I am pretty sure I would make a different choice if I were doing it over. So, there's an update. . . in case anyone is interested!

No, I cannot figure out how to post them...i tryed to show off my kitchen the other day but lack the skills to post pics! lol.... Im still realing at the situation......now I have a door in the garage cooling off,and myself cooling off with a cold beer to keep me from blowing my stack....but ya cannot win them all....way I see it, its all a warrenty issue they can deal with it, not my problem....lol. I cannot wait to see what comes out of this.....on a side note, all the miele /sub zero stuff I put in my new kitchen is 100% awsome.....so far, lol!......