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lily313

Window stain gone wrong on new windows

lily313
10 years ago

We are trying to determine the best solution to a troubling problem. We are replacing most windows in our home with Marvin Ultimates. We approved the stain sample, but the windows arrived with noticeable differences. The contractor is, through their sub who did the finishing, suggesting corrective measures such as varnish tinting to correct the problem. While we have a lot of confidence in the contractor, this situation is very unsettling and obviously involves a large financial commitment on our part. In addition, one sliding door was installed before the problem was caught, and that door seems to have parts that are close to right color but other parts that are not. Delaying the installation will also impact other parts of the remodeling that we are doing. Thoughts?

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