hello - this weekend while clenaning the upper window on my double hung window i had the top half down - after tilting it in and cleaning it i snapped it back into the frame & started to push the window back up & a piece that holds the window up inplace broke in the track in the side frame - now the top half of the window will only stay up if the window is closed & locked - i contacted simonton about this wanting to buy the parts but was told that i must contact sears to get parts or info - the windows are roughly 10-12 years old - would anyone have any info or help regarding how i can get parts - sears seems to have no clue about this
any help would be greatly apprecaited - thank you in advance
skydawggy
duk748Original Author
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