Thinking about installing Jeld-Wen Premium Vinyl Windows...
LittleHouseotPrairie
11 years ago
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Comments (116)
HU-842512775
5 years agotoddinmn
5 years agoRelated Discussions
Jeld Wen window problem
Comments (4)They are the Tradition Plus. Currently the lumber company/hardware that they bought them from is sending a rep out to check on them. If the rep feels it is the installer's fault, I don't know what recourse we have. If the rep feels it's the builder's fault, we may have to sue him. If the rep feels that it is Jeld Wen's problem then Jeld Wen will send a rep and again the decision will be made as to whose fault the window problem is. In the meantime it is -30 degrees here with the windchill and they are using a pig for gas and watching their heat go literally "out the windows"....See MoreLowe's Jeld Wen Vinyl Windows Hard To Open
Comments (10)I've installed many of the Jeld-Wen double Hung windows and of lately the top and bottom sash are impossible for a lady to open and difficult for a strong man to open. The problem is that the weather strip that slides into the bottom sash exterior side of the horizontal rail catches on the window frame. Remove this weather strip and the window opens like it should. Jeld-Wen needs to redesign this weather-strip with a longer flange so that it can not lock into the rib that is part of the window frame. They also need to remove some of the plastic flashing at the bottom of the top sash where the 1" stick on whisker weather strip is installed. The way it is assembled now you can see daylight through this area of the window. I've had to remove this plastic flashing and reinstall the whisker weather strip to get an adequate seal in this area. How do we get this message to Jeld-Wen ??...See MoreWhat to do? Jeld-Wen windows are junk!
Comments (30)Wow WindowShopper50, you are amazing. Thanks for all you've done, which is twice as much as anyone at JW has done at getting to the bottom of this. I have dealt with the Jeld-Wen Company for years, the plant in Bend Oregon (the custom line), Hawkins Wisconsin (the Siteline series) and Rantoul Illinois (the Builders Clad series) and they are generally pretty responsive when a dealer requests service for a problem that the homeowner or the dealers cannot figure out and will send a factory rep to diagnose and recommend solutions. * OK, I've been dealing with the plant out of Rantoul. That must mean the windows are Builders Clad. The paperwork states that the product line is "Tradition Plus--Premium Series." When I said "custom" I meant that I had to order and choose all the specs on the window, not just pick it out at the store. The next was yes, there is actually an option to select the awning windows from the builders clad or traditions plus to come without locks. * This is news to me, and it's good information to have. No one at JW ever explained this to me. Like I said some of the windows have locks, and others do not. If it's an option that the HD ordering person missed, why is it automatically selected for some windows and not others? JW told me that locks were included based on window size. I sat there with the HD clerk and ordered the windows. Of all the options that were presented, "include locks" never came up. I still have the paperwork, so I will visit HD to see what happened. If I had known this earlier, I would've gone to HD first instead of JW. Fifth - you may need to bite the bullet and pay what is necessary to have a local craftman find something that would be surface mounted installed on your windows. * Yes, I'm already doing this, and it's not looking good. Both my local installer and I have been looking for an aftermarket solution. I will contact him next week to see if he's come up with anything, but nothing I've found on the internet will work. I've ordered several casement locks but none fit. As for being our own contractor, yes, we made mistakes, but it was a great experience. The house turned out wonderfully because most our subs were wonderful and helpful. WindowShopper50, if you can come up with any more information on the "locks" option that I can arm myself with for my trip to HD, I would very much appreciate it....See MoreJeld-Wen Siteline Auralast vs Windsor Pinnacle: Large Window Arrays
Comments (9)@millworkman So I'm not sure exactly how to explain it better, but I'll try again. This was verified by multiple companies that are certified Marvin installers, as well as a Marvin rep themselves. We have a home built in 1986 with 69 windows. Some of those windows are in rooms that have 5 to 6 windows across in a row. The original windows are made of wood, and have rotted out over the past 31 years. We are not candidates for inserts since the frames we have are made of wood and they are damaged to the point where they are not structurally sound enough to support a new insert, so we need full frame tear outs and installs. Does this make sense? Due to having so many windows in a row, and needing new full frame installs for these areas, we need to go with a company that makes a full frame product large enough to fit the space. If it was just a matter of fitting the frames with a new window insert we could use Marvin, but since the frames need replacing as well it is far more cost effective to go with a window that allows for a full frame tear out and install. Marvin does not make a full frame replacement that is 5 or 6 windows in a row (integrity/ultrex/etc). As a result, their product is not a fit for our particular house since they don't make a full frame product large enough for some of the applications. Everyone we spoke to said Marvin makes a great product, but it's better suited to traditional and more modern homes that tend to not have the large window arrangements (not floor to ceiling, just regular windows) that were common in the 80s. Whether or not they have good reason to make it or not I can't speak to... this is the house we have and we need a product that can accommodate it accordingly. Most people have said this is where Jeld-Wen shines, since their Auralast Siteline full frame wood replacements are high quality, have the same exact warranty as Marvin, and look great as well. After reviewing this site we called Kolbe as well and they are coming to the house in the next couple of days to look at our house as well. Just wondering if anyone has thoughts on these two products bc they're the ones that keep popping up as good applications for our particular house due to the number of windows as well as size of the some of the spaces....See Moretoddinmn
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