DO NOT BUY FROM THIS COMPANY. THEIR PRODUCTS ARE SO OVERPRICED AND THE QUALITY IS MEDIOCRE AT MOST. SERVICE IS ABSOLUTELY TERRIBLE. WORST DECISION EVER. Everything started from the December of 2019 when I contacted the company and made an appointment for the design consultant to come and measure my windows. Got rescheduled because the consultant is on vacation but somehow her calendar was shown as available. Order was placed after the visit and she asked me to pay 100% in advance. I needed to see the sample of the fabric vertical shade which was part of the order. Waited 2 weeks for the sample to be mailed. Order was shipped out around 6 weeks later and was packaged so poorly that when I saw the box it was all damaged. Had to refuse the receipt. Replacement was shipped about a month later and the fabric vanes turned out to be too long. The installer had to cut them short and place a replacement order again. The installation was also not smooth considering he installed the blinds in the wrong direction and had to fix them. Also he put the parts on my bed until I asked him to move them to the floor. Replacement order arrived a couple of weeks later. I didn't want the unprofessional installer to come back again so I installed the vanes myself. 6 months later, the vertical fabric shades I purchased have been shrinking/curling up in the middle, which created huge gaps between the vanes. I contacted the customer service 2 months ago, called and emailed. A lady named Angela called me back asking for pictures showing the issue. I then emailed them to her only found out that the email never wen through since their email has a limit on attachment size. I had to email low resolution pictures in separate emails. She then reviewed the issue and placed a warranty replacement order for me. A few days later, she called me again telling me her manager and the factory think "there is no way that the fabric would shrink unless you washed the vanes. They won't send him a replacement for the vanes instead, a new head rail so you can have more overlap between vanes to reduce the gaps". I asked her then the vanes will not be able to cover my entire window so I'll end up with a huge gap on one side. She said she didn't know how to resolve this issue and offered to pass pictures to her manager and factory if I can send her more. Here are the pictures I took from inside of my bedroom and from the street. My bedroom is facing a busy street and if you walk by at night, you can see through those gaps and see what I'm doing. So literally no privacy. I have to change clothes with light off so people don't peek in. I don't think that's what I expected when paying $800 just for this defective vertical shades. These vanes have only been installed for 6 months. I haven't washed or even wiped them... It's ridiculous when they try to make this issue sound like I have been handling the shades incorrectly. Angela has been helpful and fair but unfortunately her manager and the factory don't share her professionalism. They will for sure find a way to blame me again for the issue which will probably never be resolved. I'd rather spend half of what I paid with the Home Depot if I have to deal with unreasonable quality control anyways.

Thanks for the sympathy. I just don't understand why they have these pretty fabric vignettes and then don't offer certain ones for romans. Don't they think that people like me are going to say "gee, those look so good together!"? GRRRRR Kswl, yes I can order the fabric from them but they are at the top of my price comfort now (I have the rest of the house to do) and then I'd have to find someone to make them. Just moved here...wanted something to come together a little easier. Oh well, back to the proverbial drawing board.

If the fabric Annie posted is the correct fabric and manufacturer, you might be able to go to a local fabric house and ask them to order it for you. My local store will do that.

A designer I hired in California suggested Smith & Noble. The in-home designer, Carolyn Shea, met with us and we knocked out custom shades and drapes of all types for a variety of windows, including an over-sized 8 ft tall 5 ft wide bathroom window, in less than a hour with the handy dandy design book. This particular designer knew how to guide all the specs and my other designer could 'yea' or 'nay' and help guide me. Very efficient. The order was over 10K and everything worked out: the products were well made, the install guy was polite, clean and efficient. Everyone showed up on time. The address listed on the invoice was Corona, CA. Unsure if that was a manufacturing center or a warehouse. Locally in Texas I twice contacted a Smith & Noble rep listed for my area (she is in Bastrop) and she never responded. For a current project in a different zip code, I'm taking one more chance on Smith & Noble. But if you are in Bay area, try Carolyn Shea. Everything was perfect and it was a huge variety of types of treatments ordered. Thanks to Jennifer Ott, who was the designer, found here on Houzz, that turned me on to her.