We had one at our last house. Love it!!!

Ours worked great for a while until the instant hot started to trickle and then totally cut off. The cold filtered water still works. The warranty hasn't expired, so my husband called and they wanted him to do some diagnostics under the sink before they would send someone out. Since we're about to do a total kitchen remodel, he decided to wait for the plumber to do this. Will post again to let you know the quality of their warranty customer service.

We're about to install one as part of our kitchen reno. Haven't templated for granite yet so it will be a few weeks before we can experience it.

We've had the F-HC1100 (in Satin Nickel) for 7 months and I love it. I've turned up the temp a couple of times and it's almost up as far as it goes. Plenty hot for most things, including my tea. But it's not at "boiling" temp, so for a tea connoisseur (like DH) it's not good enough.

Other things to note: it does heat the water in the tank periodically and you can hear it occasionally during the day.

If you do get one, remember that the part number above is just for the faucet. You still have to order the tank and filter (#SST-FLTR).

I use it all the time and would definitely get it again.

I have one and love it. We don't use the cold much but probably will when we get around to replacing our old fridge with filtered water through the door for one that doesn't have it.

Customer service we found to be excellent. My GC doesn't read. I wonder if he's illiterate. Anyway it didn't work and spat steam. The operator ran us through some simple diagnostics and then sent a repair person. He diagnosed it has having the tank burned up because SOMEONE didn't fill it as specified in the instructions before turning it on.

New tank, no problems, and if I remember correctly, they had someone knowledgeable answering the phone during non-business hours which is rare and convenient.

The kitchen that was just demolished today has had one for over 5 years with no problems. I really love it! Just last Sunday I successfully made tea for a Brit who was sure that it wouldn't be hot enough. If you let it run a second or 2 b/4 putting it in the cup, I think it makes a perfect tea: no scum at all! We've saved the tank for the new kitchen & plan on changing the spout to ORB. I use (oops-used!) both sides equally for all drinking & cooking as my main sink faucet is (was!) not filtered.

tomuch2chus, that's good to know. I think my DH is just picky! Congrats on the demo!!

Insinkerator gets hotter than most others on the market--crawl under the sink and see if it's turned up, Julie! Or make DH do it.

Ours - hot and cold - has been in use for about a year, several times a day, and we love it. DS and DDIL have used theirs (hot only) for 3-4 years and have had no complaints -- both Insinkerators.