I have not been impressed with the chem-dry carpet/upholstery cleaning. They spray a foamy chemical goop onto your carpet/upholstery, agitate it around, and vacuum it off. Things just didn't seem to get that clean, it seemed to get dirtier faster afterward (like there were residues attracting dirt) and the chemicals were kind of nasty smelling although DH wasn't as bothered by it as I was so YMMV. I've tried a couple of different companies so I think it's just the process that doesn't thrill me, not a specific company.

The way to avoid the floor-scratching issue is to have someone help you put slider discs under your furniture legs before the cleaners get there. I learned to do that when a not-very-good carpet cleaning company many moons ago pushed my couch over so they could clean under/behind it and snapped one leg off when it caught in a divot. They refunded the whole price of the cleaning but it would have cost more than that to fix it properly and I couldn't afford to go to court to fight them for it. Thank goodness that couch was skirted because for the next two years that corner of the couch was held up by a stack of old books. LOL (It was a handmedown; had it been an expensive couch I'd purchased I'd have fought it harder but had it been an expensive couch I had purchased I'd obviously have been working a better job where I could afford to take a day off!) Even scraps of carpet placed upside down - pile side down - under the furniture's feet makes it easier to slide them around on hard floors.

I also am not impressed with ChemDry. I only used them once on the carpet in one of our rentals. I thought the carpet seemed kind of sticky when they were done.

Another anti-chemdry. It make my sofa look like I was making biscuits on it when they first did it and a few hours later, looked like they had been baked into it.

OK...steam clean it is! Glad I asked!!!!

If I were you, I would look on Angie's list and see what people in your neck of the woods are saying about businesses in your neck of the woods.