I had some problems with their shipping charges as well. Not as bad as you but they forgot to ship me a tree so they told me they would ship it for free. I asked if I could add a few limb spreaders and they ended up shipping them with the tree and charging me like 35 dollars for shipping. I live 2 hrs from them. I called and complained but they did understand that I ordered something that would of cost me a few dollars to ship without the tree.

This isn't Marcia's neighborhood so she's OK. I don't know how close it may have been to her house though, just not in the same neighborhood.

Oh, goodie! We get to take another trip without leaving home! (And we can enjoy desserts without guilt.)

I lived there 30 years, Lauren. I feel your pain. I remember one summer when the intersection of Indian School and...something had to be closed because the asphalt had softened so much in the heat that cars were misshaping the roadway. And people in the East will say, "yeah, but it's a DRY heat!" LOL. They just can't imagine it. Godforsaken climate. Your overnight lowes right now are what, about 90-95? I bailed out, and only ever returned when I had no choice, like caring for my dying father. And the monsoon and 60% humidity are coming soon! And it won't cool off substantially until October. You can come up here to the PNW, Lauren. Nobody owns air conditioners. The clouds didn't clear this year until 2 days ago, and we're having a mini heat wave of 93, 100, 93 and everyone thinks the world is ending. Clouds are scheduled to return on Tuesday. ;-) Oh, and there's some nut job here in Eugene who drives around in an entirely chrome Magnum- chromed instead of painted. Can you imagine a chrome car in Phoenix? It'd be like some kind of death ray machine.