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raehelen

More Kudos! This time to Lee Valley

raehelen
16 years ago

So great to hear that Francy can post kudos to her SS supplier. I need to also gush just a little about Lee Valley. (Not that that company suffers in the customer satisfaction department) I think it has a stellar reputation, and I want to share another reason why:

On someone's post about blind corner pantry/pullout shelves, someone had replied that they weren't really happy with their LV model. In response to that it was suggested she contact Lee Valley. Well, I had just bought a LV side-mount pantry pullout, and it was jerking quite badly and little bottles were tipping, so it got me thinking- I should phone LV myself to see if it was supposed to jerk closed (Self-closing, but not gas, on ball-bearings). So, I did, and the customer rep sent out a new set of sliders which arrived within days. I replaced them Myself- proudly puffs chest- and every thing's fine.

So, ask me if I will hesitate to order from there again?

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