Mikie - thanks. The font I'm looking for is lucida calligraphy italic. It's interesting that link does suggest that the font is in Office 2003 - which includes Word 2003. But it is not in my Word 2003 - which was part of an Office 2008 suite (I gather they have had different versions of Word 2003 over the 5 years). I'll have to go back to check the free font suppliers. I did see a link to buy it for $20 (which would be worth it to me). Bob414 - I do still have my older computer with Word 2002 (and the lucida calligraphy font). I gave that computer to my daughter, so it's still up and running. How would I get the font from that computer to mine? Being fairly computer illiterate, the only way I can think of is if I can find the .ttf file and attach it in an email to myself and open and install it on the new computer. If that's not right, do you have other suggestions? Thank you both. I was unable to find the information you so quickly provided. Lynn.

Hi, Pam ! 1. I went through the instructions as carefully as I could (viewing hidden files, etc.) and saw no security tab where I should have. I just tried to go there again ( C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\ ), but I can't even find "Office" anymore ! At least not under "All Users." It was only under "Owner." ??? Maybe that's because of the registry changes you suggested. Anyway... 2. No other administrators on the computer. Just me. And I only created a (temporary) second Administrator account to try your suggestion above. 3. Hmmmm... I don't actually use any of MS Office software on this computer. Soon after I bought it (a low-end HP desktop) I uninstalled the stuff I wasn't going to use. A few years later I bought an "Outlook 2003" disc simply for using that program (mainly for email). It installed w/o incident on at least 2 previous occasions. Only this time has it been giving me trouble. "sigh> I have a feeling I'm going to have to have a "Computer Guy" come over and actually look at the thing to get this straightened out. Unless you can think of something else. In any event, I appreciate all your help !! Scott

neil what exactly is wrong with the 7 yr old HP? have you even thought about getting a second opinion? it's out of warranty? what size is it? and just to be clear, you plan to mismatch a new R22 outside condenser with your old inside air handler? R22s should be available. I would re-think your options. post back. IMO

That reminds me of what my FIL did. He was very sick from cancer and knew he wasn't going to last too much longer. He sent a e-mail to my husband that was set up to be sent at a later date, after his death, by about 7 months. He asked that we keep in touch with his wife, stepmother. My husbands mother died when he was about 21 and he remarried 5 years later to this women, she had two grown children also. The stepmother was really hard to get along with. Her son put up with her, and was barely on speaking terms with her daughter. Treated my husband very poorly for years, but we tolerated her because Dad loved her. I think she always meant well somewhere deep down inside, but was still rude, arrogant, put downs, was hard to take, but we live 800 miles away so not too much contact...We kept in touch for a few years after dads e-mail but she was still worse than ever and she died 5 years later, the last year we hardly spoke at all....still feel guilty we didn't keep in contact so much. I really think she didn't understand what she did to people, she was a miserable soul, bless her.