Cuisinart Food Processors

17 years ago

After 26 long years of hard service my Cuisinart food process is broken! Not the motor but part of the plastic bowl that fits over the shaft in the center. I guess it's time for a new one. What is everyone here using for food processors these days and what do you recommend. I would be hard pressed to buy anything but a new Cuisinart.

Thanks for your input.

Featured Answer

lindac

17 years ago

My beloved Cuisinart is also about 24 years old....an I would replace it in a heartbeat!
I have used a Kitchen aid....and didn't like it as well as mine...perhaps because I was used to my own....
Adding the thought that you can get a new work bowl.....and keep the old power base.
I bought a new cuisinart for the church and it seems to be pretty much the same as my 20+ years old one
I also had service on my cuisinart once.....and it was prompt and courteous.
I suggest a new work bowl....because there is nothing new on the market any better than the one you have.
Linda C

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Comments (13)

claire_de_luna
17 years ago
It may be that you simply want a new FP, but did you know you can buy a new workbowl for your old Cuisinart?
annie1992
17 years ago
nhsuzanne, if you love your old food processor, I'd agree with claire and just buy a new bowl.

However, if you want a new food processor, mine is a KitchenAid and it's done everything I've asked it to. Just to add to the mix, Elery broke a blade. When I called KitchenAid to ask about replacement blades I was asked if it broke off in the food. I told the nice young lady it did. She put me on hold for several minutes and came back and told me it was a "safety issue" and they would send me a new food processor, would I please box up the old one in that packaging and send it back?

Of course I would. Oh, and she put a "rush" on it because she knew I'd be doing cooking for the holidays and she didn't want me to be without it. Two days after our telephone conversation I had a new food processor.

Now THAT'S customer service!

Annie
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I called Cuisinart - I suggest you have them call you back as my wait was estimated to be 38 minutes. They called back sooner than that. AFter a LENGTHY discussion they have agreed to replace my unit. Not sure what I will get but will find out. They started out offering me a 20% disxount. Since I not longer had my receipt they told me they could not replace the unit. They also said the replacement was only under a 3 year warranty not the 20 year motor warranty. I had to read the language of my warranty many times before they agreed to replace as it states if it cannot be repaired (they no longer repair) then the unit would be replaced. My warranty states that if proof of purchase details were not available then manufacture date would be the date of the start of warranty. Since mine was 2010 I was fine wtih that as that is well under 20 years. I had to cut the cord close to the unit and provide them a picture of the unit with the cut cord. So we will see. Let me know if you call them what they will do for you.
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lsr2002
17 years ago
My Cuisinart is part of the same generation. I think I got it in 1978. It's still working fine, never had a problem other than the lid and top of the bowl must be worn down a little because sometimes it is hard to remove the top of the lid. If I remember to put a drop of water or olive oil on the edge of the bowl I don't have any difficulty. I've thought about a new one because mine is only a 10 cup bowl. But I have slicing and shredding disks that I use a lot and I'm sure they would not fit a larger new model.

I don't know anyone who has a new Cuisinart, guess I would be reading reviews on Amazon if I was shopping for a new one. I'm glad to hear that Linda's experience with a new one at her church is good.

Lee
nhsuzanne
Original Author
17 years ago
Wow, these are not the responses I would have expected here! I was not aware that I could replace the bowl. That's awesome news. Thanks.
CA Kate z9
17 years ago
My 2 cents worth: I'd replace the workbowl since I have soooo many additional parts to my old Cuisinart workhorse.... and, none of those would fit anything new.
maureen_me
17 years ago
I'd also vote for a new bowl, assuming everything else is still working right. I may be wrong about this, but I don't think the newer models have a lifetime guarantee on the motor like the old ones do. Which may be an academic point, since the motor on mine doesn't show any signs of winding down. Besides, I own every blade they make--I'd hate to think of what it would cost to replace all those in 2009 dollars!

I shopped around online when the tab on my work bowl's lid broke off a few years ago, and I think the place below had the best prices on replacement parts. You might also want to check at smallappliances.com.

Here is a link that might be useful: Cuisinart replacement bowls and lids
lindac
17 years ago
Try eBay

Here is a link that might be useful: cuisinart
maureen_me
17 years ago
Yikes! They're charging more on eBay for used parts than you'd pay for new at most of the sites that sell replacement parts. That's a bit of a shock.
mike1975
17 years ago
My Cuisinart is 21 years old and still works great!
cherigw
17 years ago
i'm not so sure I wouldn't go for a new one. . . .mine is close to 30 years old with cracks in the base case. But, the biggest issue is that the white plastic discs in the middle of the stems that go over the post are cracking/breaking. I'm concerned that the base case may go next!!
antiquesilver
17 years ago
Mine is from the early 80's & last year the bowl died; I bought a reasonably priced one on ebay.
dcrb
17 years ago
We still use our old CFP5 for a lot of tasks. But a larger unit was needed and while some may say it is overkill, We purchased the Cuisinart DLC XP. It is a 20 cup monster! And, it looks like a Cuisinart. It isn't inexpensive, but we didn't want anything else but a Cuisinart, and it did not make sense to get a 14 cup when this was available. You can get a good price compared to retail on ebay, and also a complete set of additional discs. No tax, free shipping. We looked at Magimix, models with adjustable blades and the like and this one just seemed right for so many reasons. Good luck!