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depljp_gw

Robin Bruce Furniture

depljp
17 years ago

I wanted to let everyone know to be very cautious when ordering furniture from Robin Bruce at this time. They are operating under Chapter 11 and (in my case) are not meeting their shipping dates or obligations.

I ordered a sofa beginning of September and have been told 4 times that the order has been delayed. As you know, when a company is operating under Chapter 11, they are usually required to "pre pay" their suppliers. This includes fabric. I was told that they were "holding" up the order until they received enough orders for the same fabric to order and pay for it in advance at a bulk rate.

BAD business practice on the part of Rowe. I am not sure if the Rowe brand is also operating this way but since it's the same company and same factory, I would think so.

If you have placed an order and have a question, here is their direct office line. 540-444-7693 - it's not published and usually you are routed to their generic "we're in bankruptcy" line.

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