This place is lame. 4 days later no answer? Visit the link I've included and ask your question. Very busy there. Should have some replies there in hours not days. G'luck. Here is a link that might be useful: hearth.com

I've got a Quadrafire stove, but on mine the burnpot "slot" goes towards the rear, where the chute comes down. My fire pattern sort of jumps all over the place. Do you have a local Whitfield dealer with a stove display where you can actually see one of their stoves burning and compare it to yours? You might find out that what you are seeing is normal...or abnormal - but it's hard to tell unless you either have the dealer take a look at it, or see another stove like yours burning.

I used a Harman P68 pellet stove to heat my entire home last year. Its about 2,600 sq ft. It heated the main house and upstairs easily. The family room we added on is 46 feet from the stove and has 11' ceilings. When its cold we use the oil to warm it up at night then turn it off when we go to bed. I used very little oil. I still heat hot water with the boiler. We run are stove 24/7 with no problems. Its designed for that. The harman has a large ash pan and you can burn about a ton before you have to empty it. I would think you could heat your whole house with the stove depending on the layout. I used about 4.5 tons last year. I bought 5 tons this year at $219.00 a ton. I have to pay a delivery charge but don't have the bill yet. Probably end up being around $235 with delivery. My oil dealer said I use about 1,100 gallons a year. some is used for the hot water but not much i have found. I figure it costs me about $1,200 less a year to heat with the pellets pepending on the price of oil. I figure the stove will pay for its self in 2-3 years. There are other benefits. Not using foreign oil, non polluting, burns a waste product etc that I like. the heat is very comfortable and does not seem to dry out the house like a wood stove. I wish the pellets were around 200 a ton but demand has increased them. Hopefully they won't go higher.

Anyone replace their auger on a Harman Pellet stove Accentra auger and know the procedure? Mine never really looked right from the start, it look liked you took a file and filed it thin on both sides about 11-15 mm on the end, looked flat spoonish on the end. You coud see the metal curl over time and sure enough the tip has broken off. I am not sure if it hurts performs having the tip of the auger missing but at some point I would like to replace it. Anyone have instructions on doing this. About Harman, this is a love/hate relationship: Couple of things I dislike about Harman and something to keep in mind, Harman Company itself will not help you, if you do get replies they are vague to the point of useless, usually referencing you to a local dealer as the main point. What local dealer? I had to drive 3 hours to the nearest retailer to buy the stove. Many Harman dealers will give you the cold shoulder if they know how far away you are from them. They see less interested in selling you a part and instructions wanting to install it, having one of their people work on it. With my old sheet metal Breckwell that rattled like a tank, Breckwell listed each part number in the manual, if you were the orginial owner and could prove it they would sell you the part at a huge discount, give you instructions. Most of the motors in a Breckwell are standard stuff and working on a Breckwell is like working on a lawn mower. Breckwell seem to understand local dealers come and go, not located in every city, people move with their stoves, aka move away from dealers, and that these things are long term investments. I like the auto running model of the Harman over the Breckwell but if I were located in Alaska I would take a Russian like built Breckwell over a Harman any day. I gave away my old Breckwell, it was a 1990 model, it is on its fourth owner. Gee.