Thanks for the replies. I believe it is a Verizon issue, because I hadn't done anything to it and at about three o clock, EDT, I clicked on it again and about 10 messages came up, which I could read, but then the error message (the one I put in the link) came up again. About 5 minutes later, I tried it again, and got the message asking for the PW again. When I clicked on cancel, I got the big error message again. I guess I'll just wait it out for a few hours to see what happens, before attempting anything else.

urlee, I know what you mean about dialup. I just got high speed in February. I did find the answer to my problem with OE. Just on the off chance something might show up I checked my e-mail settings at my server for my e-mail. When I clicked the button to make changes it showed I had nine letters (shown as dots) in my password, but I knew it should have only 8. I deleted what was there and re-entered my password and saved it. I then went to OE and low and behold it worked. I have no explanation how the password could have gotten changed since it has worked since Feb. when I got high speed and they helped me set up OE as my e-mail. I don't know what my friend did to give me a little more speed, but I don't think he would have been in my server website. Go figure? I am just glad I found it, and it is working. Jane PS: No one is touching my settings or whatever again.

Ravencajun, Last night I did another scan, It was very slow. I use Charter's High speed internet Security Suiet. It comes with my internet service. This trojan is not listed in their definitions. To be honest I have run into it previously and thought if they didn't do anything with it, it must not be serious. It was the email that allerted me to a possible connection. I also get some notices that say something that is acting as a server wants access. I always click deny! The following is the report after last night's scan. I really apperciate your concern and helpfulness! _________________________________________ Scanning Report 25 August 2009 20:30:53 - 21:55:14 Computer name: D2JGNZB1 Scanning type: Scan target Target: C:\ -------------------------------------------------------------------------------- Result No malware found -------------------------------------------------------------------------------- Riskware found Downloader.Win32.Agent.q (Riskware) C:\14B5.tmp -------------------------------------------------------------------------------- Statistics Scanned: Files: 132306 Not scanned: 21 Result: Viruses: 0 Spyware: 0 Suspicious items: 0 Riskware: 1 Actions: Disinfected: 0 Renamed: 0 Deleted: 0 Quarantined: 0 Failed: 0 Boot Sectors: Scanned: 2 Infected: 0 Suspicious items: 0 Disinfected: 0 Files not scanned: Cannot open file (click here for more info) C:\PAGEFILE.SYS Cannot open file (click here for more info) C:\WINDOWS\TEMP\AVP427.TMP Cannot open file (click here for more info) C:\WINDOWS\TEMP\AVP428.TMP Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SAM.LOG Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT.LOG Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SAM Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SECURITY Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SECURITY.LOG Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE.LOG Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM Cannot open file (click here for more info) C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Scanning of C:\WINDOWS\Installer\149cc.msp\stream 574 was aborted [F-Secure AVP] Scanning of C:\Program Files\Charter High-Speed Security Suite\FSAUA\content\70Software_PSC800\34\program\inst\fsma_7.80-127260.windows.fip\fsma\x86-windows\ILAUNCHR.EXE was aborted [F-Secure AVP] Scanning of C:\i386\DRIVER.CAB was aborted [F-Secure AVP] Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\JUDITH HOESCHEN\LOCAL SETTINGS\APPLICATION DATA\IDENTITIES\(4E3254D7-522A-412A-9296-3F4767B3A2CB)\MICROSOFT\OUTLOOK EXPRESS\ANGUSHIRE MEDOWS.DBX Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\JUDITH HOESCHEN\LOCAL SETTINGS\APPLICATION DATA\IDENTITIES\(4E3254D7-522A-412A-9296-3F4767B3A2CB)\MICROSOFT\OUTLOOK EXPRESS\COMPUTER HELPS AND TIPS.DBX Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\JUDITH HOESCHEN\LOCAL SETTINGS\APPLICATION DATA\IDENTITIES\(4E3254D7-522A-412A-9296-3F4767B3A2CB)\MICROSOFT\OUTLOOK EXPRESS\INBOX.DBX Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\JUDITH HOESCHEN\LOCAL SETTINGS\APPLICATION DATA\IDENTITIES\(4E3254D7-522A-412A-9296-3F4767B3A2CB)\MICROSOFT\OUTLOOK EXPRESS\HAYJUDO50.DBX Cannot open a file in archive C:\DOCUMENTS AND SETTINGS\JUDITH HOESCHEN\LOCAL SETTINGS\APPLICATION DATA\IDENTITIES\(2C545ACC-8A17-4851-B0AB-238D63125F07)\MICROSOFT\OUTLOOK EXPRESS\INBOX.DBX -------------------------------------------------------------------------------- Options Definitions version: Viruses: 2009-08-25_08 Spyware: 2009-08-25_08 Scanning Engines: F-Secure AVP: 7.00.171, 2009-08-25 F-Secure Hydra: 4.00.9271, 2009-08-25 Scanning options: Scan all files Scan inside archives Actions: Viruses: Ask after scan Spyware: Ask after scan -------------------------------------------------------------------------------- Error information "Cannot open file" error occurred: The "Cannot open file" error message means that the scanner was unable to open a file and that this file was not scanned. You can normally ignore this error message as there are many reasons for this message that do not imply a security threat, including: The file was a system file. System files are protected by the operation system by design. You can ignore this message in this case. You do not have permission to read the file. To scan the file, log in with a user account with sufficient permissions (for example the computer's administrator account) and rescan. The file was in use by an application when the scan was performed. To scan this file, close all applications and rescan. -------------------------------------------------------------------------------- Copyright 1998-2008 Product support : Send virus sample to F-Secure

I have Comcast and have not heard of this smartzone.... Maybe it will solve one of my problems with their email but most likely it is like anything else and I won't like it at first because I am not big on change. I still don't like their home page change because I can't personalize it like I could the last and that has been around a year now that they changed that. I use their email site for checking mine and I leave that tab open always.. I get very annoyed that I have to sign in every couple hours when I have checked the box for remembering me on this computer.. Why have that check box when it doesn't keep you signed in.. Arg! I would also like to have a notifier in my task bar to let me know I have new mail. I asked about it with them and they said they don't have one. I tried using Incredimail for a while just for the notifier but found it annoying to have 2 email programs running. Oh well.. I have ranted on long enough.. thanks for listening