@HU-75175020: "Seems its leaking, runs down door & then rust at bottom." No, neither Costco nor KitchenAid is going to fix your two-year old dishwasher. If it's leaking you need to fix it. Dishwasher: Why is my dishwasher leaking? If tub gasket is the problem, the "Tub and Frame Parts" diagram for the (example) KitchenAid KDTM604KPS shows Part #3 which is the tub gasket for $16.46.

We, too, had a workhorse KA dishwasher. I fairly wept when it gave its swan song after 20+ years of washing dried on cheeses, tomato sauce and other malodorous gunk. We purchased a new one, bought the extended warranty and had a service call within two months. Control board went. Frustrating part was that Lowe's told me that no matter what died, it was covered. Well, it was covered, but I couldn't get anyone to come out. I'd make an appointment, and the company would cancel the night before. Finally, I called Lowes, told them about it and they sent someone right out. Currently, the little happy chime doesn't signal denoting the end of cycle .... probably signaling another service call. Sorry to corroborate your experience, PKguy. I've become so cynical. I hear energy savings, it only uses a teaspoon of water, blah, blah, blah and I just put up my hand like a traffic cop, thinking "Please. I'll be replacing this in just a few years." Cathy in SWPA

About 18 months ago I purchased an $1,100 KitchenAid KUDE40xxxx D/W for my house and moved my 9 year old KA D/W to a rental. The guts of all of the KA D/W's are generally the same above about $500. As the price moves up they just add a few more features like the utensil rack and wash/rinse functions. This new KA is a real disappointment. The membrane key pad went out within the 1st year of the factory warranty. Then the upper rack parts began to fall apart. I have the same rack problems as others have mentioned. Fortunately, I bought the extended warranty which is usually a mistake according to Consumers Magazine but for $149 it may turn into a bargain. I called my extended warranty co. and they said the rack problem is not covered and to call Kitchen Aid. They indicated that KA has a problem with the racks. I called KA and they said they would supply the parts for the rack but I would have to pay for the service call. They would not send me the parts which I offered to install (and probably cost KA 50 cents). The service call was $109. The tech said they carry those rack parts on all of their service trucks because of the high failure rate. The tech also said it is the same part as the original, it hasn't been improved, so he said he'll be back as it will fail again. Meanwhile, my old $500 KA D/W has never been a problem after 10 years including 18 months in a rental. My next kitchen remodel is about 7 months away and now I have to find a D/W for that job and it will not be KA.

for reasons hvtech42 mentioned earlier...having trouble finding a lot of good information about the KA wall ovens I am looking at. Happy to have found this thread which - although over the course of 3 years - actually has some good comments in it! I was at Yale Appliance last weekend and the salesman was showing me a KA double wall oven. I liked the aesthetic and couldnt find any appreciable way in which it was worse (or better) than any of the alternatives. In continuing my research I started to explore ovens which offered a steam assist (which is supposed ot be great for baking breads...and other stuff). I was surprised when one salesman I spoke with tonight on the phone (at a different store) mentioned that KA was one of the few brands that offered steam assist. So I started to look into it, and first I found some reference to a steam "tray" or "rack" which appeared to be a little pan you could slide in right over the heat element and fill with water. Not sure thats much different thanputting a pan of water in any normal convection oven?? But then as I continued looking online, I found the KODE900HSS model.... This model has what is described as "Smart Oven+ Powered Attachments" which include a grill and a steam attachment. It sounds like these go in the oven and actually plug into the oven (inside) to get their power and are then controlled via the main control panel. Incredibly I cant find much information online about these attachments, the system, or anyone's experience with it (good or bad). I dont even see a whole lot of marketing online about it (would expect there to at least be some dog and pony show marketing video on youtube, or some appliance dealer demo video). Does anyone have any more information about this system or this oven? Is it something they tried and it failed and thats why there is no chatter? Or is it brand new? Incredibly the KA website doesnt even show the KODE900HSS or mention Smart Oven+ Powered Attachments!