You need to go to the symantec web site and find the instructions for uninstalling your version. If you don't it won't be completely removed. I went to symantec.com and clicked on support and searched for remove norton antivirus. There were a lot of hits. You should narrow it down by typing your version in the search box. Here's the link: Removing Norton Antivirus.

the first one is for the hot keys to work in Intel graphics properties, it does not have to be in startup if you do not use those hotkeys frequently. It is up to you. the second one is also related to your intel graphics card and the info says it does not have to be set to run at startup it is up to you. the third one: Quick access to the control panel via a System Tray icon for graphics based upon the Intel chipsets (ie, i810). These chipsets are often included on motherboards. Available via Start -> Settings -> Control Panel also says it is not necessary to have in startup, it is up to you. I look for these kinds of things over at bleepingcomputer they have a list, just ignore any of the ads on the pages and ignore any of the registry cleaner ads especially. Startup Programs Database or TechSpot Startup List Personally myself when I am unsure I just leave them. IF you have a firewall installed on your pc it should be in startup.

I personally would not pay that kind of money for Norton. I currently use AVAST free and like it, also very good is MSE by microsoft also free. but that decision has to be one you make. should you decide to get rid of Norton be sure you use a program like appremover to fully rid your pc of it before you put on any new AV program. Norton likes to leave a lot of bits and pieces behind. If your Norton has the firewall with it you will either need to turn on the Windows firewall or use another stand alone firewall like zonealarm free. Since you are still running xp sp2 and have not updated to sp3 you are no longer getting critical security updates since it has past it's support life. IF you went with sp3 you would get updates to windows for a few more years. Using AppRemover I just used it yesterday to clean up a friends laptop and it works great for removing both Norton and McAfee.

debi I hope you take the advice given and disable that preview pane in your email that is one of the very first things you should do when opening any new email account. It is a danger and it lets the sender know you are a good and valid email address so they know to keep on sending. This is a quote from a site about email safety "For convenience, many email programs provide automatic views of email called the "Preview Pane." Unfortunately, this means that any malicious code in the email body may get executed also. Or a signal may be sent to a spammer showing that you are reading the message. Steps can be taken to help allow safe use of the Preview pane but some may prefer to be sure and will want to turn off this feature. That way only mail that you deliberately choose to open will be displayed. Different email programs will have somewhat different procedures for disabling the Preview pane" If you scroll down this list at Sans you will find a lot of very helpful tips about email and safety. Here is a link that might be useful: Sans