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goldensmom_gw

Roxio 10 Nightmare

goldensmom
14 years ago

I've been helped so many times on this board so hoping someone can help with this. I tried to update Roxio because it showed as a vulnerable program & while updating I got a trojan. Kaspersky took care of the trojan but can't completely remove roxio. Ran Malwarebytes & PC-cillin so no trojan for sure.

I called them and they walked me through the uninstall for 2 hours which included messing with my registry. Add that the call support cost $$$$!!!!!...Add that they couldn't help in completely removing this crap of a program from my laptop to reinstall. (I know why do I want to reinstall a crappy program but I have to say it was great at making my music cd's). I finally used the MS Windows Installer Clean Up Utility but still parts hang on. Tried CCleaner but still no luck.

Can anybody help?

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