You have some serious Trojan Virus problems. I don't know how you got a HJT log if the computer keeps restarting. I see you just joined, so let me say welcome!! Just so you know, Service Pack 2 or SP2 is available. Service packs increase the safety of your system. Also Internet Explorer v6.00 SP1 (6.00.2800.1106) is out of date. In HijackThis, put a check mark in the following and fix. O2 - BHO: (no name) - (00110011-4b0b-44d5-9718-90c88817369b) - (no file) O2 - BHO: (no name) - (11904ce8-632a-4856-a7cc-00b33fe71bd8) - (no file) O2 - BHO: (no name) - (15ACE85C-0BB1-42d1-9E32-07EB0506675A) - (no file) O2 - BHO: (no name) - (202a961f-23ae-42b1-9505-ffe3c818d717) - (no file) O2 - BHO: (no name) - (479fd0cf-5be9-4c63-8cda-b6d371c67bd5) - (no file) O2 - BHO: (no name) - (5753791b-f607-48ca-814e-91c14d081f9e) - (no file) O2 - BHO: (no name) - (7070a8f9-08a4-ca47-0ab0-1eb9e4ee1f3b) - (no file) O2 - BHO: (no name) - (746455fe-d059-47e7-af0e-140e03f5a447) - (no file) O2 - BHO: (no name) - (77701e16-9bfe-4b63-a5b4-7bd156758a37) - (no file) O2 - BHO: (no name) - (7a7e6d97-b492-4884-9abb-c31281dcc4f2) - (no file) O2 - BHO: (no name) - (860c2f6b-ca82-4282-9187-beccbb66f0af) - (no file) O2 - BHO: (no name) - (87185e78-a61b-4db3-965a-3235bbd7a622) - (no file) O2 - BHO: (no name) - (8dc8f96d-34f7-1501-a2a4-631341aa3ac1) - (no file) O2 - BHO: (no name) - (9c5875b8-93f3-429d-ff34-660b206d897a) - (no file) O2 - BHO: (no name) - (a2595f37-48d0-46a1-9b51-478591a97764) - (no file) O2 - BHO: ASGP32.ASGP - (AB268D16-3B58-482F-91EB-8D305534302F) - C:\WINDOWS\System32\asgp32.dll O2 - BHO: (no name) - (b212d577-05b7-4963-911e-4a8588160dfa) - (no file) O2 - BHO: (no name) - (cf021f40-3e14-23a5-cba2-717765721306) - (no file) O2 - BHO: (no name) - (d1ac752e-883f-4ed8-8828-b618c3a72152) - (no file) O2 - BHO: (no name) - (e2b2b5a1-b48c-4886-a318-723916a01024) - (no file) O2 - BHO: (no name) - (e3eebbe8-9cab-4c76-b26a-747e25ebb4c6) - (no file) O2 - BHO: (no name) - (e6d5237d-a6c7-4c83-a67f-f9f15586fa62) - (no file) O2 - BHO: (no name) - (fe2d25c1-c1db-4b5e-9390-af1cb5302f32) - (no file) O2 - BHO: (no name) - (FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF) - (no file) If you notice, this will be all the 02 - BHO that get checked and fixed Be sure you match these 04's, because you do have some good 04's that you need to keep. O4 - HKLM\..\Run: [Start Page] C:\WINDOWS\system32\svcnt32.exe home O4 - HKLM\..\Run: [37.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\37.tmp.exe O4 - HKLM\..\Run: [38.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\38.tmp.exe O4 - HKLM\..\Run: [6.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\6.tmp.exe O4 - HKLM\..\Run: [7.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\7.tmp.exe O4 - HKLM\..\Run: [6.tmp.exe] C:\DOCUME~1\Owner\LOCALS~1\Temp\6.tmp.exe O4 - HKLM\..\Run: [7.tmp.exe] C:\DOCUME~1\Owner\LOCALS~1\Temp\7.tmp.exe O4 - HKLM\..\Run: [A.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\A.tmp.exe O4 - HKLM\..\Run: [A.tmp.exe] C:\DOCUME~1\Owner\LOCALS~1\Temp\A.tmp.exe O4 - HKLM\..\Run: [17.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\17.tmp.exe O4 - HKLM\..\Run: [17.tmp.exe] C:\DOCUME~1\Owner\LOCALS~1\Temp\17.tmp.exe O4 - HKLM\..\Run: [1E.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\1E.tmp.exe O4 - HKLM\..\Run: [glght.exe] C:\WINDOWS\System32\glght.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O21 - SSODL: ryYxujAshx - (BC9E7CA8-1634-D602-E96B-91D0A7E54126) - C:\WINDOWS\System32\qurbh.dll (file missing) O21 - SSODL: SystemCheck2 - (54645654-2225-4455-44A1-9F4543D34546) - C:\WINDOWS\System32\vbsys2.dll (file missing) You're also going to need to download and run AIMFix After you've done all this, turn off system restore - (right click my computer/ properties/ system restore tab/ put check in box) Restart computer in safe-mode by tapping F8 key on boot, then run your AVG Anti-Virus while in safe-mode. When you're done go turn system restore back on by unchecking the box. When you get it all fixed be sure and get the Microsoft updates, especially SP2.

Do you 'need' the Yahoo toolbar? You can set Yahoo as your search engine by choosing Tools, Manage Add Ons and then click on Search Providers. Choose Yahoo, Click on Toolbars and Extensions and disable Yahoo Toolbar (right click, disable). Restart IE. The problem with toolbars is that their behavior is unpredictable.

I would first uninstall the toolbar to see if that gets rid of it. You can always reinstall it if you really want to keep it. I would clean out all your browser history-temp files-cookies too. To each his/her own, but this is just one example of why toolbars are often more trouble than they are worth. If you could get along without it, you might be better off and -if it's misbehaving - you'd probably avoid having it conflict with other programs...which may be what is happening.

So you have 512 megs of RAM, 448 for regular use and 64 dedicated to your video. No problem. You say the C:\ drive has 66% but is that 66% used or free space? Either way it is good but hopefully you mean there is 66% free space on this drive meaning you can still add more stuff. You should never fill a hard drive more than 75% - or keep a minimum of 25% free space for the swap file to work efficiently. You never mentioned what size the hard drives were. Any time your question seems not to be understood try asking again but phrase it differently, someone will catch on and ask questions giving you the chance to answer those question and then understand you computer problem. Don't let that stop you from asking. Same with online technicians, some are great and others not so great. Sometimes it is luck if we catch the right person who has encountered the same problem before or knows exactly where to look in his or her manual. All professional tech support staff keep manuals handy for reference. Now the pictures. Most internet providers only allow a certain amount of data in each email. I keep all my emails under 6 megabytes and that works for me, none get returned for being too large. What size were the 4 photos the tech support placed in a folder for you? If they total under 6 megs you are good. You can always send one photo per email too, yes it is a bit of work but if that is what you need to do then it will be worth it. Hover your mouse over each photo and it should show the file size for you. When you are sending photos do you 'attach' or 'insert' your pictures? Either way works but it is easier to attach so you can write your text without the pictures being in the way. However if you need to explain each photo then insert one and add the text underneath. Repeat for each photo as needed. The 'insert' applies to Internet Explorer, I see no way to insert a photo in Yahoo mail. The tech helped you remove programs from your 'Startup', that is good because those programs are no longer running in the background using up your valuable resources. You have rebooted with no problems since then haven't you? Please do not mess with Windows Messenger, just leave it there. This is a part of your Windows and you really do not want to mess with that. I too would like to remove it but life is simpler by leaving it alone.