If you go to Control Panel and open your Printers, you will probably find that this printer has installed itself twice...one is listed as a FAX PRINTER and the other IS NOT . Select the one that IS NOT listed as a fax, right-click it and select it as your default printer. If you ever need to send a FAX, then you'll need to PRINT to the FAX PRINTER.

Are the print jobs being sent to the printer queue? Are you seeing the little printer icon down is the system tray? When you open it up, is there an error on the first job? Maybe stopping and starting the print spooler would help. Open a command prompt (click start-->Run, type in cmd and click OK) type the following two commands and press the enter key after each: net stop spooler net start spooler Have you deleted or uninstalled the printer a couple of times? Trying to figure out why it's showing LPT3 and not LPT1 after a clean reload of Windows. The DOT4_001 port is related to the USB connection and is perfectly normal for an HP all in one (showing both is normal). Another thing I can think of, you might try uninstalling (deleting) the printer from the Printer and Faxes folder, then unplug the usb cable from the computer side. Restart Windows, then plug the USB back in. BTW, the others that are attempting to help you don't necessarily know what you mean when you write "Have re-installed os, anitvirus, drivers, downloads from both manufactures for all" or "Have checked settings and options, many times, will do it again". Maybe you are repeating the same steps over and over missing just one critical piece. Like, for instance, HP printers install better if you wait for the installation to complete before plugging in the USB cable. The installation will tell you to plug it in, but there is a check mark there allowing you to plug it in later. Sometimes scanning issues are power related too, maybe try a different electrical outlet. Hope you get it sorted, Pam

Have you checked 'System preferences' to see if the fax modem is listed and the drivers show as installed correctly?

Ha! We dumped cable, too! Also got rid of the landline, but kept internet. We kept our home phone number on the new iPhone that we got to use for the house. Used an antenna with the tv, but decided to go ahead and get a new Smart tv. We have one already, but it is older and not quite like these new ones. We got a Samsung 50" 4K Ultra from Crutchfield on sale at a very good price. We can stream tv shows and movies through Amazon Prime, netflix, etc. and still get the local channels with the antenna. Our son also gave us Chromecast. It is a small media streaming device that we can use with our iPhones, Mac, or iPad to stream right to the tv. Being a techno-idiot, I only know that because it says so on the box. ð³ I think we are going to attach it to the old Sharp Aquos (sort of a first generation Smart tv, I think). I am thinking we may get a new Samsung 42" or so one for the kitchen/keeping room after the holidays. I suspect the non-4K Ultra HD tvs will go on sale at a huge price reduction once everyone decides they want the newer ones and I don't really care whether we have the superduper new-fangled HD or not.