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tjg911

what caused this?

19 years ago

now this really frosted my buns yesterday and i was ready to buy a new pc, i wasted several hours trying to fix and research this. i booted the pc, restarted the pc, changed settings, to no avail. this has happened before but i have no idea how it was fixed. based upon yesterdays resolution i see why i can't recall the fix!

here's the problem - i launched outlook express and a window pops up after oe loads. it is the DREADED you can't send or receive email because -

The connection to the server has failed. Account: 'tjg911', Server: >'authsmtp.netzero.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket >Error: 10061, Error Number: 0x800CCC0E

and so i start looking at the pop and smtp crap, something i don't understand. i was at netzero's help site (i had internet access just can't send recv email). i finally send an email thru nz help area asking what's the fix.

while waiting for a reply, the window disappears. nz help never gave a good reason for this all they said was

"The reason you received this error may be due to some software conflicts.".

swell, like that tells me something!

any comments?

tom

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