"Microsoft Office 2003 is a productivity suite written and distributed by Microsoft for their Windows operating system. Released on November 17, 2003, it was the successor to Office XP and the predecessor to Office 2007." XP Products "Microsoft Office XP is a productivity suite written and distributed by Microsoft for their Windows operating system. Released on March 5, 2001, it is the successor to Office 2000 and the predecessor to Office 2003, and was known as Office 10 in the early stages of its development cycle. Despite the "XP" branding, Office XP does not require Windows XP or higher; rather, "XP" was a marketing term for its era." Microsoft Word Viewer is a standalone freeware program for Microsoft Windows that lets users who do not own Microsoft Word view and print documents that were created in Microsoft Office. Microsoft Excel Viewer is a freeware program for viewing and printing spreadsheet documents created by Microsoft Excel. To me looks like the machine does not have Microsoft office 2003. That's the reason those programs may have been installed above.

OOps. Yes it was Microsoft Office and I removed it. I also have automated updates checked and I've been getting and installing them--except for IE-7 which I have blocked, also thanks to instructions on this forum. Now the mssg. I'm getting is from Microsoft Internet Explorer: "Could not perform this operation because the default mail client is not properly installed" when I tried their "contact us" link because I've registered twice (NBC.com) and when I click the link from their email confirmation I still can't log on. Sorry that sentence got so long, but trying to I'm trying to explain what I get and what I'm trying to do. Thanks for your help. Sandy

I have never heard of an ISP that told you what to use as your email address. Are you talking about your ISP when you say your provider or something else? When I set up our comcast I set up an email address similar to what you are saying with some initals and part of the name. I never use it but set it up just in case I should need one and to get any correspondence from comcast should they email me. I later decided to tie that email account to my ebay account and ebay came back and said that email address was already in use by someone. HUMMM well how can that be? So I created a different one at comcast and used it. Fast forward to last week when just for the heck of it I decided to go check on those comcast addys to see if there was any mail. Well that first one had a ton of spam in it and several emails from someone with the same initals/name and it looks like he also has that same email address. It has not been an issue for me since I just do not use that address but I was able to open all those emails of his and they were business related and some were legal. I am sure he would not be happy about that I know I would not be happy. I have no idea how comcast let that happen, each email address should be unique and never be allowed once someone has locked it in. the other 2nd comcast one I set up and ended up tieing to my ebay had zero spam and only email from ebay in it. very weird and sounds like maybe something very similar is happening in your case. If so the ISP should be able to check those 2 accounts and see why exactly that is happening. Definitely check your full headers and get all the routing info and let them have that info so they can sort it out. you may have to ask how to show full headers each email client is different, I have not used outlook express in ages.

I KNOW IT'S NOT WINDOWS SP3, ITS OFFICE 2003; BUT DID YOU SEE THIS LIST OF KNOWN ISSUES: Known issues after you install the service pack After you install Office 2003 SP3, you experience problems when you use a Bit field in an Access project (.adp). For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 943967 (http://support.microsoft.com/kb/943967/) After you install Office 2003 SP 3, you encounter various problems in an Access project when you work with a Bit data type column in a linked SQL Server table After you install a Microsoft Office service pack, you are prompted unexpectedly to restart the computer. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 905726 (http://support.microsoft.com/kb/905726/) You are unexpectedly prompted to restart the computer after you install an Office service pack or an Office update After you install Office 2003 SP3, an add-in, ActiveX control, or COM add-in may not work as expected in an Office 2003 program. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 938814 (http://support.microsoft.com/kb/938814/) The functionality of an add-in, an ActiveX control, or a COM add-in is reduced, or the functionality is blocked after you install Office 2003 Service Pack 3 After you install Office 2003 SP3, you may receive an error message when you try to create a new MAPI form in Outlook 2003. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 938816 (http://support.microsoft.com/kb/938816/) Error message when you try to create a new MAPI form in Outlook 2003: "contact the administrator" After you install Office 2003 SP3, attachments that contain the .gadget extension cannot be opened in Outlook 2003. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 938811 (http://support.microsoft.com/kb/938811/) Attachments that contain the .gadget extension cannot be opened in Outlook 2003 after you install Office 2003 Service Pack 3 After you install Office 2003 SP3, the Fast Saves feature does not work as expected in Word 2003. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 938808 (http://support.microsoft.com/kb/938808/) The Fast Saves feature in Word 2003 no longer functions after you install Office 2003 Service Pack 3 After you install Office 2003 SP3, the Microsoft Office Document Imaging program may not work as expected. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 938813 (http://support.microsoft.com/kb/938813/) You may experience issues when you run the Microsoft Office Document Imaging program after you install Office 2003 Service Pack 3 After you install Office 2003 SP3, you may receive an error message when you try to open or to save a file. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 941636 (http://support.microsoft.com/kb/941636/) You receive an error message when you try to open a file or to save a file after you install Office 2003 Service Pack 3 After you install Office 2003 SP3, you cannot open some Microsoft Excel workbooks that contain Microsoft Visual Basic for Applications (VBA) macros. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 938806 (http://support.microsoft.com/kb/938806/) You cannot open Microsoft Excel 5.0/95 Workbook files that contain Visual Basic for Applications macros in Excel 2003 after you install Office 2003 Service Pack 3 After you install Office 2003 SP3, the version number of Office is no longer saved in the properties of the document as expected. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 938807 (http://support.microsoft.com/kb/938807/) Office files that are saved in certain formats no longer contain the version number of Office after you install Office 2003 Service Pack 3 After you install Office 2003 SP3, you experience problems when you add a combo box control or a list box control to a form or to a report. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 945280 (http://support.microsoft.com/kb/945280/) Combo box controls and list box controls display no value or incorrect values in Access 2003 after you install Office 2003 Service Pack 3 After you install Office 2003 SP3, you experience other problems in Access. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base: 945674 (http://support.microsoft.com/kb/945674/) Description of the Access 2003 post-Service Pack 3 hotfix package: December 18, 2007 After you install Office SP3 for certain localized versions of Office 2003, the application installation states may become corrupted. This issue may cause malfunctions in Office 2003 applications. To resolve this issue, apply the following update on a system directly after you install Office SP3: 943452 (http://support.microsoft.com/kb/943452/) Critical Update for Office 2003