I am going to get a whole house surge protector. But should I also invest in getting "good" surge protectors for my electronics (tv and related peripherals, computer and peripherals?). If so, could someone point me toward a good one. I wouldn't know what makes a surge protector good (and think just getting expensive is not the way to make the selection). I do have surge protectors in all those areas, but don't think we selected them with any real knowledge. Thank you. Lynn. PS - and my efforts to copy are delayed - bc. I can't find the replacement drive. We received so many packages last week - and during the power outage - so I was opening and putting things away by flashlight - and so far, I can't find it. have this scary feeling that my husband or cleaning woman thought the box was trash and tossed it out. Hope not.

I have a Western Digital 80G external drive. I installed it for backing up data files. Everything worked fine until I tried to copy a large folder of files; It was a very large folder. The copy process stopped midway without a hint of the problem - just stalled. This is what happened, but I did not know it at the time. The write process hit a bad sector on the disk. I had wrongly assummed that the drive was ready to use fresh out of the box. The fix: I re-formatted the disk and then scanned the entire drive with "fix disk" (or scan disk depending on the operating system.) After the scan I found that the disk was not as large as before; The scan had marked off some bad sectors. Thereafter, the disk has perfomed flawlessly for 3 years. It took some time to scan and verify 80G of disk space, but it is necessary and worthwhile to insure a well behaved disk.

thanks for the comments pkponder and owbist. I posted replies to the other original post, in which I said something related to what owbist is saying here. Basically, acronis support also suggested that I create a bootable CD to restart from. After hours trying to understand how to do that, I got Acronis started from the CD only to have it complain about reading some acronis files all over again (different error msg though). The msgs made it sound as if the file was maybe corrupted or something. This being a new external drive, I seriously doubt there is any file corruption or bas spot on the external disk itself. I noticed how the letter assigned to the external drive changes when I am in normal Windows Explorer Mode & Acronis off the bootable CD. In Windows Explorer, the external Drive is letter J. When messing with Acronis off the CD, it is I but the internal records for the backups kept by Acronis display the file names with letter J. Odd. owbist, caution! I originally thought I was in high heaven when acronis was backing up things regularly but, after this bad taste trying to do a restore, you may want to ck to see if trying to restore is possible or not for you. So frustrating since it did exactly this same restore request last month like a champ! Luis PS - My apologies for not replying sooner. One of the effects of what screwed me up is not being able to start Outlook. Some file called outlook.pst is missing so I have not been able to check my emails for a few weeks...

As it happens, things have changed. The technician Dell sent came with the replacement hard drive (with pre-installed XP and drivers). He installed it - booted - and the same hard drive warning occurred. Turns out it was my second internal hard drive (that I use for data) that was going bad. It was a good thing I already had the 2TB replacement. So he put the 2TB drive in - returned my original hard drive - and all functioned well - no hard drive error messages. Now I do have work ahead of me - but this changes the nature of it. Much better scenario - but still requires thinking through. There are probably just a few video files on the second internal hard drive that I don't have copies of. I think they're still accessible - so I will either get a docking station - or better yet an enclosure (since I will need one anyway - as I'll describe later) to put it in - and see if I can transfer those video files to my new 2TB internal drive. I think it makes sense to test that drive to see what's wrong with it - if it's repairable by Windows XP (I think if I run chkdsk there are possibilities to repair some damage?). Should I do this? Or are there other methods to safely test out the health of my hard drive? It is also a Western Digital. The timing of the hard drive failure is now making more sense. I had spent the previous weekend backing up lots of data files onto this second internal 1.5 TB hard drive. I think some of those transferred Tivo files might be problematic. (I say that for 2 reasons - when I've tried to defrag the hard drive, I recall a few files that couldn't be defragged - and while it was hard to see the path, I think they were the Tivo videos. Also, there were a few Tivo videos that failed to work properly when I tried to run VideoRedo to remove commercials. Some just seemed to be bad files - of course, I don't recall which those ones were - but it makes me wonder if it's the sources of the problem on that second hard drive.) Next step is call Dell - I bought that second hard drive from them 1 1/2 yrs ago. It has a 3 yr warranty. I'm not sure if the warranty will be honored by Dell or Western Digital (the brand of drive). So I figure I'll be getting a replacement 1.5 TB hard drive - which I can either install internally - use it as program drive or data drive. I can use the original 500GB drive externally. Or maybe I should keep it the way it is now. Original 500GB internal hard drive, second 2 TB internal hard drive - and put the replacement 1.5 TB hard drive in an enclosure and use for back-ups. One reason I'd like to use the 2TB drive as a program/boot drive (or master drive - I'm not sure of the language) is bc. it's supposed to be a faster drive - Western Digital Black Caviar 2TB drive - 7200rpm and 64MB Cache that was a bit pricier, but I thought it was worth it for quality and speed. It's this one: http://www.amazon.co...ref=oss_product (although I paid less than the price listed online) I'm new enough at all this that I don't understand everything about hard drive speed. I think that a larger drive can potentially slow things down a bit as it has to work to see date over a larger area/amount of data - but that the 7200rpm and 64MB cache will offer more speed - and the reviews suggest this thing is fast. I'd love any guidance in weighing these factors as I decide which to make the primary drive. I also want to clarify what to do with this drive. I don't know how to partition. And if I did, how large a partition should I create on this 2TB drive - if it were to hold the operating systems and programs? I don't know how much room that takes - and how to be sure to take the appropriate sections of my original drive to place into this partition. I can figure out what size each portion of my original hard drive is? I just don't know which folders go into the partition for programs/software? I don't want to leave any out - and I'm concerned I will miss some folders bc. I do not recognize what they are. If I partition the drive, I gather I don't clone it - but do it in sections. I also don't know if I should format it first. Or partition first. Disk management is fairly new to me although I did format a couple of drives. I didn't get into partitions and copying from one drive to another. Does it make sense to use this 2TB drive (which I bought for it's speed and good functioning) as the main drive? If so, I don't know the order of operations? Clone my original drive to this drive? Format and partition first (in which case I'll need to know how to get the proper system files vs. data files into the right partitions). I think I know that if I make this 2TB the master, I have to either switch the cables - but since I think they won't stretch to the second hard drive bay, I'll probably have to swap them. I am so relieved not to have lost my original drive. Although it consumed the better part of last weekend, I did learn plenty - and feel more confident cutting my "recovery" teeth on recovering data from the bad second drive which only has some video at stake. Just as a reminder my original drive has about 350GB data. Thanks everyone. Lynn. PS - I did learn a couple of important things from this technician. First, he updated the bios in my computer (which was several versions old). And he told me where to go to update the bios on my daughter's computer. That was useful. It's a question I've had for a while when I see people on this forum ask whether someone has updated their bios.