How to get Acer recovery disk to engage

15 years ago

In the past I've always had the OS on a CD and reinstalled OS easily. However, I now need to use my recovery disks to reinstall WMP on my Aspire 7736z-4088 laptop. I tried using Acer Recovery Management, but it's not giving me the option to use the recovery disks I made when I purchased the pc. Instead it is taking an image of my system with no other options. Since WMP is no longer in my system, I prefer to use my disks.

Hope this makes sense. Thanks for your thoughts and help.

abreeze

Here is a link that might be useful: old link describing WMP problem

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Comments (13)

zep516
15 years ago
You can download Windows Media Player from the link below.

Here is a link that might be useful: windows-media-player 12 for Win 7
genes
15 years ago
Why would you want to use recovery CDs to re-install Windows media Player.if you want to revert your laptop back to the way it was coming out of the box. Then you would insert your #1 recovery CD in the CD/DVD drive, close the drive, restart the laptop and change the boot order in the BIOS to your DVD drive..of course, once you do this, then every program and all the updates since it was purchased would have to be re-installed...all of your favorites and all of your Contacts would also have to be re-installed
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your pc came with a partition D set up on it with the recovery info on it, first of all have you made a copy of that recovery info on to disc for if you need it? I would do that, most will tell you to do that soon after you get the pc. The D partition should not be used for anything else because they set it up with just enough space in it to hold the recovery material and not much more. do you by any chance perhaps have a backup programs that runs and saves your backups to that partition? You do not want to remove anything from the recovery partition! Unless something has inadvertently been put there accidentally then that could be removed but messing with your recovery partition could leave you with no method to restore the pc if something happened. the person you spoke with probably thought you had a regular second D partition that you used to store stuff on and that is why they told you to remove unused stuff, that would not be the advice given with a recovery partition. Have you been running your malware scans and antivirus scans on the D partition as well as the C when you do scans? I would run a malwarebytes scan on the entire pc including both the C and D drives, full scan. How to download and install Malwarebytes' Anti-Malware application for Windows computers Make sure your antivirus program is up to date and make sure it is scanning both C and D drives. Then I would check the D partition and see what all it list being in it.
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My goodness gracious, this really isn't that complicated. If you suspected a bad drive, what you should have done is determined the manufacturer of the drive and downloaded the manufacturers diagnostic utility. If it reported errors, replace the drive (perhaps under warranty) if not, look elsewhere for the source of trouble. As it appears you replaced the original drive, the new drive is blank and has no operating system hence the error message. You have four choices: Reinstall the original drive and run the appropriate diagnostic utility to see if the drive is actually failing. Leave the new drive in place and reinstall the operating system via the supplied recovery disc which will return the computer as it was when you first opened the box. Once that's up and running, get all the Windows updates and install any software you'd like to use. Of course, you'll loose any data on the old drive. You do not need to download any drivers first unless you've made big hardware changes to the computer. "Big" changes would most likely be video or sound cards. Use the original drive to make a clone (exact copy) of the drive contents on the new drive. Every drive manufacturer includes the necessary software and instructions in the package or makes it available as a free download from their website. While this method will preserve your son's data, if the problem wasn't the drive but rather, say, some corruption in Windows, those problems will continue. Leave the new drive in place and reinstall the old drive. Run the recovery disc, installing Windows to the new drive. As described above, get Windows updates and reinstall any software. Selectively copy data files from the old drive to the new drive. If the diagnostic software indicates impending failure, do this part quickly. Let us know how you want to proceed and if you need additional instructions.
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abreeze
Original Author
15 years ago
Hi Zep... They make it sound simple, but then one finds out that it's only available within Win 7 OS. This has been a long, frustrating journey! :)

How to get it

Windows 7

Windows Media Player 12
Learn more

Included in Windows 7 Starter, Home Premium, Professional, Ultimate, and Enterprise editions. Get Windows 7.

For Windows 7 N or KN editions, download the Media Feature Pack.
abreeze
Original Author
15 years ago
Thanks Zep and Genes, recovery appears to be the only way to reinstall WMP in win 7:
Note: Available only in Windows 7. Windows Media Player 12 comes as part of Windows 7 and is not available as a separate download. Check out the Top 10 reasons to buy Windows 7. (Copied from: http://windows.microsoft.com/en-US/windows7/products/features/windows-media-player-12)

I'm trying to enter my bios but get a screen that is unfamiliar to me... It is advance bios settings and doesn't have a simple choice of changing bios to boot from DVD... I'm nervous about what to do.

This is not my main pc. I mainly use it to record live church services and have been greatly handicapped without the use of WMP. I know the updating will be extreme but can't help it. I should have done this long ago. I really appreciate your help.
zep516
15 years ago
Can we try this first, I asked you to do this on the other thread but forgot to follow up...

You also have the option to boot to the Windows Advanced Options Menu, just restart the computer during restart keep pressing the F8 key wait for the black screen with white letters to appear, then using the arrow keys select highlight "Repair your computer" Lets see what that happens...
zep516
15 years ago
Once you select or highlight "Repair your computer"

Hit enter
owbist
15 years ago
When you enter the BIOS isn't the first choice across the top highlighted? If so you need to use the right arrow key to move along the headers till you arrive at the window required. Then use the down arrow to arrive at your place. Read the instructions either on the right side or underneath depending on whose BIOS is used. You should be able to place the cursor over the first boot device then use the + or - key to change, repeat till the DVD is there, the second choice should be the HDD. Press F10 to save and exit, confirm to activate.
abreeze
Original Author
15 years ago
Thanks, Zep!!! WMP is BACK! ;-) My pc just finished restoring to factory settings. I did as you said, but "Repair Your Computer" then gave me a list of options from which to choose!!! Rather shakily, I selected the one to restore to default settings. It never asked for my recovery disks! Why did Acer ever have me make them??? It used the recovery partition of my laptop.

Anyway, I'm thrilled and thankful. I desperately needed this pc with WMP for an upcoming retreat...

Owbist, I didn't see your post until I was finished. The screen I was given in bios was an advanced bios settings screen with options listed. I may have done something wrong...

Question: (I'm using my desktop for this post...) Will Win 7 Service Pack 1 save me from installing any updates? Should I just go to Windows update and see what it tells me?

Thank you, thank you, thank you!!!
owbist
15 years ago
Will Win 7 Service Pack 1 save me from installing any updates

Ha ha, you wish. I have SP1 installed and show 107 updates and probably 25 are MS Office 2007 updates so you still have about 70 to contend with.

To view installed updates click Control panel/Programs/Programs and Features/Installed updates.
abreeze
Original Author
15 years ago
Obviously, I asked the question poorly! :-) I understand there will be many updates to install, but was hoping the service pack would eliminate some of them. Right now I'm busy uninstalling bloatware...
ravencajun Zone 8b TX
15 years ago
I would have just installed VLC player it does everything and more than WMP and is a better program.

you can use pc decrapifier to get rid of all the bloat
The PC Decrapifier

be sure if you have an old AV program on there to fully remove it. App remover is good for that
Using AppRemover

VLC Media Player
abreeze
Original Author
15 years ago
Thanks, Raven, for the much appreciated links and suggestions. You and the many contributors on this forum are amazing! :) I never heard of the VLC Media Player and will definitely be checking it out. I don't like WMP 12.
ravencajun Zone 8b TX
15 years ago
this is a good link to several options so you can avoid having to use WMP
Free Alternatives To Windows Media Player

How to get Acer recovery disk to engage

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How to get Acer recovery disk to engage

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