nxr...??
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NXR Review
Comments (13)Counterfeiting NXRs? Seems unlikely to me because there just is not enough money in it to make it worthwhile for criminals. I mean, the NXR is already pretty much a knock-off and the margins are so thin as it is. Also, Hyxion Metal Works is the only source for Duro and Duro is the only importer, so who could even find a place to sell a counterfeit? As several of us discovered a couple of years ago, Duro gets the stoves FOB Shenzen, China, which means that everything is Duro's risk from that point on. (See the link below). Hyxion's factory practices seem pretty good, for the most part. At least no worse than the 6% to 8% defect rates of the major manufactuters of gas stoves sold in this country. But, every manufacturer is going to have some lemons escape its quality control. Every brand of stove has to be shipped from factories to get to customers, and so every brand of stove will inevitably have some units that get damaged in shipping. It seems to me that the very thin margins on the NXR will be a pretty strong incentive for Duro trying to to quickly and cheaply patch up and re-sell any damaged goods or returns. Combine that with servicers who may not know what they are doing and there being no money to fund training programs --- and that's a recipe that readily explains what happened to bmorpanic, Janemadcap, and that poor guy who posted at Consumer Reports about a getting lemon of a 48" NXR. As I've said before, poor warranty support can be and has been a risk that has to be consdered by anybody shopping for a stove from a small volume brand. I certainly understand Gr8day's "never buying an appliance online." For me, it isn't the fear of getting a counterfeit -- well, maybe from unknown sellers who might pop up on craigslist or eBay and maybe put fake Viking badges on NXRs --- but what I really fear is finding myself as one of the unfortunate 8% who get a defective product and face seeming insuperable difficulties getting a refund or a repair. For me, the Costco full-refund satisfaction guarantee was enough to overcome my paranoia about large online purchases -- hey, I could have taken it back if I just didn't like the stove after six months, never mind warranty issues, Otherwise, even with major brand appliances, I want a local face and somebody who will feel accountable to me in ways that a distant online vendor will not. Here is a link that might be useful: Random NXR info from 2012...See MoreSusan's NXR oven safety valve is broken. What's the part number?
Comments (31)I am having a similar issue with my oven. It has not really worked since the day I bought it. It would swing a 100 degrees (+-50) and NXR at the time said that was normal. It was repaired twice, replacing and shielding the thermostat sensor. It has gotten continually worse and now the oven does not come on at all and if it does it will only heat up to 100 degrees. Prior to that it would heat up then shut off and take an hour for the burner to go back on. The Broiler works fine, the oven igniter works fine (or so I think) so I am thinking that it is the gas safety valve. NXR does not have this part on their website. Looking at the links to the parts above I was wondering if there are any specifications or tolerances that I need to consider when using a generic part? Thanks in advance....See MoreNXR or Five Star or other?
Comments (4)The NXR Culinary series range you are interested in --- that is one of the "AK" model numbers such as the AK3001, right? I've had a 2d generation natural gas NXR (DRGB3001) for going on 12 years. While I have no hands on experience with NXR's current "Culinary" series ranges or the LP conversions, I can try to answer some of your questions. >>>" If the power fails,the surface burners can be lighted manually if the power goes out?"<<< Page 19 of the user guide says it can. It gives the following instruction: "Hold a lighted match near a burner and turn knob counterclockwise to 'HI'. After burner lights, turn knob to setting." (Good idea to find manuals online for any stove models you are considering and read the manuals.) ..." am concerned about it holding up ..."<<< The NXR's are pretty basic as appliances. They have mostly been suitable for DIY repairs with generic replacement parts. That is good because their service network has been slim to non-existent. Whether you are interested in DIY repairing is another matter altogether. In past threads here on repairs/failures, the two most commonly reported problems with previous NXR models have been: (1) stovetop burner igniters that start clicking randomly and and (2) oven baking element igniters that wear out every few years. See, for example, this long running thread: susan-fixed-her-nxr-oven-ignitor-u-can-2. >>>" How long does it take {for an NXR oven] to preheat to 400 or so? Is there a temperature guage, or can one be added?"<<< As has often been explained here, most oven preheat indicators are often for bragging rights because they only measure oven air temperature rather than the heat radiating from the oven walls, Preheating the oven walls is the main factor in how steady the oven will be and is what takes time. On my older NXR, the oven temp sensor is positioned to give a pretty good read on wall temps instead of just air temps. My experience with that older NXR is that its oven takes a pretty standard 30 to 35 minutes to fully preheat to where it will hold a steady 400°F. FWIW, my NXR can also hold steady temperatures as low as 130°F. That's probably true for the AK3001 as the oven seems to be the same design. There is no temperature gauge but you can add an inexpensive aftermarket oven thermometer. If you are into gadgets, you could look into digital probes made for grills and ovens. For example, the ThermoWorks company offers a digital "ChefAlarm" with a wired oven temp accessory that (at least IME) is pretty accurate for oven and bbq grill temps. >>>Cleaning .... Drip trays<<< There are no removable drip trays on my NXR model and I don't see references to any in the manual for the AK3001, either. As for general cleaning, I've found the deep wells around the top burners are deep enough that not much get baked on when spilled. I've found them mostly easy to clean with Windex and a microfiber cloth plus occasional resort to a blue scrubbie sponge and Barkeepers Friend. Once in a while, I use a stainless steel cleaner/polish like Weiman's. The stovetop has a number of seams which make it easy to take apart when needed but, on the other hand, those seams will collect gunk over time so you will have to take it apart from time to time to clean out the goo that eventually starts building up there. >>>Five Star Ranges<<< Five Star ranges have been pretty much the same for decades but their market share is small so there have been only a few threads on them here. I don't recall any discussion about LP models, but it would be worth trying a search if you haven't already done so. I last looked into Five Star's NG models (no LP, unfortunately) when I was stove shopping a decade and something ago. There was much to like but the aspects that I did not care for were the rather small oven size (around 3.5 cu. ft., IIRC) and having the broiler in a drawer below the oven. YMMV on how much those things matter....See MoreCalibrate NXR oven
Comments (2)Bumping this to keep your post high on the listing. I have an old all-gas NXR range so I'm probably no help with your new appliance. However, it might help you get responses from others here if you list your model number. The model number will clarify if you want help with calibrating a dual fuel or all gas model. Or, maybe NXR is now offering wall ovens and that is what you want help with?...See More- 14 years ago
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