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ms_minnamouse

Need Mac help

18 years ago

My mom got a Mac and no one in the family knows anything about them basically. Safari is getting pop-ups even though the pop-up blocker is on. I asked about this on some computer forum and was told that Macs can't get pop-ups, spyware, adware and viruses.

Apparently, that's not the case.

I was just browsing some sites on Safari and one of the sites I clicked into launched some scanner program and wouldn't let me do anything else on the computer besides press Cancel if I didn't want to install what ever the thing was or Okay to install it. Of course I clicked cancel but it kept popping back up.

It disabled the ability to go into file and close Safari and when I went into the apple icon to restart, it said that Safari was canceling restarting and shutting down. So I ended up having to hold down the power button.

It seems okay but there's probably damage or something done. What do I do?

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