Hey, I'll give an update. So now I've had the stove for 3 years and a couple of more observations. First of all I hate cleaning the thing. It isn't that easy to keep it completely spotless the stainless steel lining underneath the burners is very hard to clean without scratching it. They were a couple of burnt on spots that I tried cleaning with Bar Keepers Friend and it still ended up scratching the stainless steel. Also the grates themselves have developed rust spots on them and I don't know if that is normal but it doesn't look great. I have tried not to use any steel wool or harsh abrasives on them just soap and water but that doesn't seem to have mattered. A couple of other observations. First, the burner lighters are a little wonky. Sometimes when I turn the burner on, the solenoid will still continue to click even after the burner is lit and it can go on for 30 seconds or even a minute before it stops. Also when I am using the stove and the oven at the same time the stovetop will suddenly deform with a loud bang and sometimes will throw the ceramic burner cover off of the burner. I guess overall I am happy enough with it I have not placed a service call because none of the issues are worth bothering to call service for. I will say that keeping the top looking like new has been a struggle that I have given up on. If I sell the house people are going to have to understand that the stove has been used I clean it but it's not going to look new anymore. If you are the type of person that needs to keep the stove looking pristine then you might want to consider another option. On the positive side the burners cook well they are powerful and I enjoy boiling large pots of water and doing stir-frys with the power that I have. The convection oven is a dream it cooks all sorts of things really fast. The broiler is very powerful but I find sometimes when I open the door to check on the food if the broiler is on the flame will come shooting out of the oven and it's a little scary. I do not know if other people using the stove have noticed that. Would I recommend this stove to other people? Would I buy it again if I had the chance? I would have to say probably not. I would probably have sprung for the electrical upgrades so that I could have gotten a induction range instead. It looks great and that's why I really bought it so I guess I can't complain too much. It works okay with some of the quirks I mentioned. Buy one because you like the way it looks but if you are looking for a top performing stove and oven you might find others that are better.

I wanted to add I took neither offense or joy at this piece. Just pointing out, in the above post, that it's not a review and how these sorts of stories are quite common. I in no way, shape or form think it's a diabolical Bluestar plot for world dominance or the like, and absolutely see why it's a perfectly good, useful and pertinent piece for people on this forum to read. I've said it before: I have a Bluestar. And I like my Bluestar ... When it works. But I've had some horrendous service problems and found the people at this company, including Mr. Trapp, whom I've had the personal misfortune to correspond with, to be pretty close to awful to deal with and frequently flat-out dishonest. Based on my experiences with the company-not the product itself, per se-I would never buy another range, or anything else, from them, and would never own the one I have without an extended service contract in place, something which has been all-too-frequently called upon these past five years. What Mr. Trapp forgets when he's making his "Rolls Royce" analogy-and I have zero doubt those were his words-is that Rolls Royce is not just a top-of-the-line car, but prides itself on top-of-the-line service, too. In my experience, Bluestar may be TRYING to provide a high-end product, but their service is anything but. And I say "trying" because there have been enough build-quality/quality control issues with the brand to give one serious pause about that level of quality as well. It's possible that, in stove terms, I just got a bad one, but the treatment I received from the company, echoed by others I've spoken with, whom I came into contact with via my distributor, have been pretty much beyond the pale and, yes, those bad interactions have admittedly tainted my view of Bluestar as a whole. Where I stand now is I'm trying to make the range I have work, at least for another five years, when the extended warranty maxes out. My feeling about Bluestar as a whole is: great-in-theory, not-so-great execution, and if you do get one cross your fingers and toes that you'll never have issues, especially more than one (for me it's been: stuck oven door, banging oven floor, bad ignitor modules, etc), because that's when the nightmares begin. And, oh yeah, always, always get the extended warranty. I'm a convert!

Yeah, it turns out that the Big Chill Retropolitan and the Big Chill Pro Fridge are both based on the Amana ABB1924BRM (or something close to it). You can clearly see that the interior of the Retropolitan and the interior of the Amana are identical.

We're late to this discussion, but we have just finished a multi-state tour of kitchen showrooms looking at "professional" ranges, cute and otherwise. A deciding factor for us proved to be the oven temperature-setting. Bluestar/Big Chill and many others have very poor controls for oven temp setting. Some are coarse, upside-down, or both. It seems that the cuter the range, the worse this is. Doesn't anyone bake anymore? How did these controls get into these kinds of ranges? Why do cheap gas stoves have better oven temp setting? The answer might be that in a commercial kitchen, various ovens are set to specific temperatures at the start of the day and they stay there. Actual oven thermometers are used to verify temps. Some cute ovens like Bertazzoni have thermometer indicators on their control panels but good luck trying to get consistent settings by just using the oven temp knob when you need to bake a cake at 350F and then roast some vegetables at 400F. We eventually chose a 36" GE Cafe in bronze and white. This series has a fairly precise oven control setting with actual temperature indication. We will order matching extra oven handles and adapt them to a large but fairly standard white side-by-side fridge, Whirlpool or GE. Here is a link to sources of other kitchen hardware that will match that special GE Cafe bronze: https://www.houzz.com/discussions/5578436/hardware-to-match-ge-cafe-series-range-in-brushed-bronze