Capital Culinarian Questions?

10 years ago

For the most part my wife and I have narrowed our choice of 36" 6-burner Rangetop in our new home to a Capital Culinarian or BlueStar. We have a BlueStar dealer near. However we really like the looks of the Capital better. That said we have a few questions.

1. Since the closet Capital dealer is a 2 1/2 hour drive we question if the the rangetop can be properly serviced in the event service is needed. Does anyone here have experiance with Capital's service if living so far away?

2. What are the real Capital delivery times? The home will not be completed until October so if delivery is even 12 weeks out it's no big deal. We just don't want to be caught with a finished house and no way too cook.

3. I've seen referance to Capital now providing a simmer burner (standard or and an option I'm not sure), however the Capital website makes no referance to any simmer burner.

4. In researching both Capital and BlueStar I found many older posts by Trevor both her and YouTube reguarding BlueStar. Now it all seems Capital, can I assume the he has dropped Bluestar?

Anyway I'm hoping some Capital users or even Trevor can chime in and help.

Thanks, lots of good info to my previous posts!

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Comments (12)

weissman
10 years ago
As far as service goes, you should find out from Capital who provides service in your area. Service is not necessarily provided by the dealer you purchase from. Some dealers may be authorized to provide service but not all are. Capital may have someone to provide service closer than the dealer or someone who will travel to your location.
reneef
10 years ago
Hi, I have posted a comment on another forum before... I have the Capital Culinarian 48" self clean gas range... I love love love it! Changed my life :)
I live in Ontario Canada and was worried about the service myself. I purchased my range through Direct Buy and was worried that I had to go through them instead of Capital for service... The day I got my stove I noticed that one of the burners didn't work (it worked once and then stopped working but my oven was sitting in a garage for about 6months while we were building our house) anyway I called Capital helpline right away, the guy on the phone located a technician in my area, he placed a service call, I think it only took one to two days, he even ordered parts right away so the tech had everything he needed in case something needed replacing. I was impressed...then the tech came, he fixed the problem, tech was extremely knowledgable and he even noticed that one of the knobs was sticking (I hadn't even noticed it myself) so he replaced the knob too... All and all great and fast service!
As far as the simmer option, my stove has 4 gas burners, all 4 have the simmer option, it works well, I do wish it was a tiny bit less powerful but I would definitely recommend Capital to anyone, in fact I used to own the Capital 30" gas range and then I upgraded :)
Good luck and happy cooking!
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Some commercial ranges have a French top, or griddle type of plate if they make a lot of sauces. Otherwise they just put the pan off to the side of the burner. The newest Culinarians have one specific simmer burner for small plates. The larger burners are of course adjustable down to a simmer, but not as low as the special simmer burner. Blluestar is much the same, although they also have a mid-sized burner as well. American also has various sized burners. And as mentioned, the simmer (or the low) can be adjusted somewhat on all the burners. A tip to cdycdm who posted above. You can set the low simmer (turning the knob to the left) just as low as turning the knob towards off. You would need to slide the knobs off and use a small screwdriver and set the flames lower. You can do a search here to find out how or call Bluestar. Here's a video to help you adjust your low setting- it's for a different brand, but the idea is the same Here is a link that might be useful: adjusting a simmer flame
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Hi everybody, I hate to post on GW to try and find out facts I should be able to otherwise get, but this seems to be the best source. I am potentially interested in the 30" Capital Culinarian gas range. The appliance stores around here do not stock Capital, except for one Capital Precision 36" floor model I saw (it was very nice!). The store salesmen have not been very knowledgeable because they aren't very familiar with products they don't sell. On the 'net, I see mixed information across different sites. It seems like old and new model features, Precision and Culi, and manual and self-clean features get mixed up. For example, Culinarian 30" Manual-Clean MCOR304N is listed as 4.6 cu ft, 4.9 cu ft and 4.1 cu ft across different web sites. So that brings me to GW. Hoping Trevor or somebody else "in the biz" can help me out. I am trying to understand the difference between the manual and self clean versions of the 30" Culinarian. As I understand it: MANUAL: - 3 x 23K BTU/hr - 1 x 8K BTU/hr - stainless steel divider between left and right burner grates - drip tray on ball bearing rollers - convection - 18K BTU/hr ceramic broiler SELF: - All the above - ball bearing rolling racks, which don't roll out very smoothly - glass cover for broiler - self clean - rotisserie Are the interior volumes the same? Is the convection the same, or is the self-clean more even? Lastly, can that ugly stainless steel divider between the grates be swapped out for a cast iron grate or is that now a thing of the past?
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If you consider that a hack job, I'm guessing you didn't see how the rest of the work was done in your home. There's a reason they sell shims, caulk, and trim pieces. Nothing's perfect. With a piece of trim, it won't be noticeable. I also don't see how the pictured solution is any different than building the cabinet 3/4" taller. Same clearance issue. Personally, I would let them trim the piece out and see how it looks. If it's bad, then get them to change the cab. I definitely wouldn't set the rangetop directly on the cabinet, I'd want it to cover the granite's edge. That will look sloppy and welcome all sorts of debris.
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Hi Eran. I have a 36" CC 6 burner rangetop. The "small pan" burner (top left) looks like this: 1. The burner is the same size as the others, but the diameter of the holes is smaller and there are fewer of them. I've put all my pans, large and small, on that burner. 2. Mine was ordered over two years ago and came on time without issue. 3. I was slightly concerned about this also at first. From what I read over in Appliances before purchasing, these are very, very simple machines. No electronics. Any repair person knowledgeable enough to work on a BS or KA or Wolf rangetop should be able to repair a CC. You might order a few extra spark modules if you're concerned that Capital won't be around in 20 (or whatever....I have no idea about their longevity) years when/if you need them. I assume you've slogged through the dozens of threads on the CC over in Appliances. If you can get past the testosterone-filled arguing, you'll find lots of helpful info. Let me know if you have any other questions!
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philwojo99
10 years ago
I think Trevor dropped BS because of issue with the company rather than the quality of the BS line. I might be wrong on that but I think i read that posted from him a while back. Hopefully someone will correct me if I am wrong.

I personally own a BS Rangetop and love it, i don't think you can go wrong with either of these. I think they are both well made units and you will enjoy either of them once installed.

I agree with the other poster that you should contact both companies directly to find out about service for your units. Just because it is sold close to you doesn't mean the service company will be close to you. Heck the BS service center may end up being farther away that the one for CC.

Best of luck, and again I don't think you can go wrong with either of these.

Phil
DJ493
Original Author
10 years ago
reneef, was the repair man afiliated with a Capital dealer?
Tom2013
10 years ago
I have a new Culinarian 36" with 6 burners. Capital does not show the new low output or small pan burner on their website but I was told that all 2013 Culinarians would have it. Mine was delivered with the small pan burner. I do find it usefull. On simmer, I found that the 23K burners were still too hot for a small pan of sauce. The small pan burner on low does not cause the sauce to bubble like it did on the 23k burners. I do not know anything about the service but I plan on doing all the servicing myself as long as Capital or Eurostoves will send me the parts. I haven't had any issues so far.
rwiegand
10 years ago
I think the "small pan burner" is a necessity. The big burners on mine maintain a rolling boil in an 8 qt pan with 6 qt of liquid in it (this is after a service call to confirm that I had adjusted them as low as possible). Anything in a small pot (1-2 qt) with less liquid (eg oatmeal) gets burned. I'm trying to get them to give me a small burner as a retrofit since the range as is clearly doesn't come close to the published specifications at the low end. On the other hand, on high it really rocks and comes close to useful stir-fry heat.
jpollcraw1132
10 years ago
OHHHHHHHHHHHHH NOOOOOOOOOOOO! Our 30" gas culinarian is sitting in our garage waiting to be installed tomorrow, and now I hear that the low low heat option isn't so low afterall?
Tom2013
10 years ago
If your culinarian was made in 2013 then you should have the small pan burner. The small pan burner only has 1 circle of gas jets vs the 23K burner that has 3 circles. I think the small pan burner is 8K. The small pan burner can also be turned way down. I have had a half quart of a medium thickness red sauce in a pan without any problems with it bubbling.
DJ493
Original Author
10 years ago
Tom2013,

Assuming your dealer didn't have your rangetop/range in stock, what was the delivery time? Where do you call home?

Thanks
Tom2013
10 years ago
They did have one in stock but since I didn't need it right away they ordered one for me instead of taking it from their inventory. I would assume that they only need to keep one in stock. The delivery was 8 weeks and I ordered from Eurostoves. I live in the Rochester, New York area.
jpollcraw1132
10 years ago
Thanks, Tom! You were right. We do have the small pan burner. Now, if only the plumber gets the gas line moved today we might be able to cook on our new range tonight. Excited.
reneef
10 years ago
Hi DJ493, sorry for the delay.... the repairman was directly from Capital, not from a dealer.

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