I got it. The only thing I can think of, was I was leaving my name and state blank. I thought that would have been optional (didn't see where it was required) but once I did, I got the Thank You page.

Some others: gmx.com (not the greatest reputation, though) zoho.com (yes, they do have "@zoho.com" accounts, not just free domain hosting) yandex.com (Russia's answer to Yahoo & Gmail, very popular) I would suggest myopera.com, but Opera announced just a few days ago on their blog that they would be discontinuing their email service by March 1, 2014 ! :-( Personal Observation: It's interesting to me that many people know only about Gmail, Yahoo, Hotmail/Outlook and AOL. It's also odd (to me) that people (esp. but not only heavy email users) will, on the one hand, have innumerable devices/toys for accessing their email accounts and performing all their other internet/communication needs ($$$), while, simultaneously trusting in FREE providers for their email !! I wonder much is spent by these people each year on all their devices/services ? Yet they seem genuinely surprised to discover that many people spend a few bucks on what is essentially the key to their online identities: their email address/account. For anywhere from $12/yr. (PolarisMail basic account) to $16/yr (EuMX.net account) to $20/yr. (FastMail Full account or Runbox Micro Account) one can have reliable email with top-notch, personal customer service, in case one needs tech support or even account recovery. For less than the cost of eating out once or getting a home-delivered pizza -- and a lot less than all the computer toys (and service plans) some folks have -- you can have a year's worth of peace of mind and prompt tech support if/when necessary. As one of the EMD members recently and somewhat sarcastically remarked to someone changing (free) email providers, "Good luck on your new life as somebody's product and nobody's customer. Either you pay, or you're paid for." *Ouch* :-) If you're content with using free email, that's perfectly fine. To each his/her own. Different people have different priorities in these matters. In my case, I abandoned free accounts some months ago and have never regretted it. (Btw, check out the emaildiscussions forum site to see how well-respected the above providers are and for a lot of threads about various providers !) Here is a link that might be useful: EMD Forums

Hi Sally...at the bottom of "this page"-> my page, there is no "membership services" to be found..:( Maybe I will simply click on the "Contact Us".... surely this will get me somewhere...lol Thank you for coming to my aid though Faye

I can understand your concern, of course. However, from what you say, you were really just casual acquaintances. I think you just need to sit back and realize that whatever is going on, she's made it clear she's not ready to share it with you (and may never be). The ball's in her court--if she wants to be in touch she will, if she wants to give you more details, that's up to her. I'd give her time, and next time you e-mail (at your usual annual time), just let her know you're there for her if she needs anything, and let it go at that.