You can make a SCRATCH folder in Outlook express which will be in the same place as the inbox, sent, etc. click on view and then click on GO TO FOLDER. At the top of the drop down box click at the top to unexpand the list then at the right you should see NEW FOLDER. Click on this and then enter a name for the folder. Usa SCRATCH if you want to. Go back to the inbox and then when you want to MOVE or COPY an email to the SCRATCH folder right click on the email title and them choose move or copy. when you choose the SCRATCH folder name and click OK it will be transferred to that folder. This allows you to SAVE emails if this is what you waht to do. HTH John

try getting malwarebytes and update it then run full scan. Malwarebytes' Anti-Malware download Malwarebytes' Anti-Malware to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform full scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. * When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt * Please post the contents of that file in your next reply be sure you allow it to clean what it finds, you may need to reboot.

Might use XP search feature and click the advanced search so it finds hidden files. Search .dbx (thats dot dbx) Try deleting the 'Deleted Items.dbx' file and reboot... file will be at a path something like this.... C:\Documents and Settings\mike\Local Settings\Application Data\Identities\(91BE4C73-0506-4C05-A470-2E9CE853BE1D)\Microsoft\Outlook Express\Deleted Items.dbx

I have never heard of an ISP that told you what to use as your email address. Are you talking about your ISP when you say your provider or something else? When I set up our comcast I set up an email address similar to what you are saying with some initals and part of the name. I never use it but set it up just in case I should need one and to get any correspondence from comcast should they email me. I later decided to tie that email account to my ebay account and ebay came back and said that email address was already in use by someone. HUMMM well how can that be? So I created a different one at comcast and used it. Fast forward to last week when just for the heck of it I decided to go check on those comcast addys to see if there was any mail. Well that first one had a ton of spam in it and several emails from someone with the same initals/name and it looks like he also has that same email address. It has not been an issue for me since I just do not use that address but I was able to open all those emails of his and they were business related and some were legal. I am sure he would not be happy about that I know I would not be happy. I have no idea how comcast let that happen, each email address should be unique and never be allowed once someone has locked it in. the other 2nd comcast one I set up and ended up tieing to my ebay had zero spam and only email from ebay in it. very weird and sounds like maybe something very similar is happening in your case. If so the ISP should be able to check those 2 accounts and see why exactly that is happening. Definitely check your full headers and get all the routing info and let them have that info so they can sort it out. you may have to ask how to show full headers each email client is different, I have not used outlook express in ages.