Dawn, thank you so much. I also thank your son. We use Cox Cable - they are our provider for the internet, televisions, and telephones. Their security system is free to those who use them, and it is call Authentium, but I cannot find any discussion groups or forums that discuss them. Nortons and Webroot are expensive, and Webroot interferes with my running the computer. When we bought our new computer, we had Circuit City install everything for us, and they installed these programs too. The guy there said that I should never put anything free on the computer because nothing is ever free. He said that few people read the small print during the installation process, that they just keep clicking continue or ok. But in the small print, you agree to allow them to give or sell your name to others. That is why you get many programs coming to you that you don't want. Has you son ever mentioned that? I know many people who use the free programs, and nobody else seems to be aware that they sell information if you subscribe to the free stuff. Sammy

owbist wrote: not2bright I would suggest you are safe enough. Lavasoft would have warned you about an update to the paid service if there were major changes. I assume with the paid version you are getting automatic updates? Either way just keep your eye on the window when the program starts to verify the changes in date as updates are downloaded to your program. Hi, owbist Thanks for the response ! Actually, I have both the free and pro versions each on a different computer. I updated both of them (manually) earlier this week after having updated on Jan 3 as well, but received no warning about lack of support for either free or pro versions as of yet. I'm not suggesting your information is wrong. Maybe they're just giving us a grace period of sorts before finally pulling the plug ?? Or perhaps mikie is right and it will only be the free version left unsupported ? I'll likely uninstall it if/when one or both versions loses support. Better to have loved and lost...... :-( Scott

You have some serious Trojan Virus problems. I don't know how you got a HJT log if the computer keeps restarting. I see you just joined, so let me say welcome!! Just so you know, Service Pack 2 or SP2 is available. Service packs increase the safety of your system. Also Internet Explorer v6.00 SP1 (6.00.2800.1106) is out of date. In HijackThis, put a check mark in the following and fix. O2 - BHO: (no name) - (00110011-4b0b-44d5-9718-90c88817369b) - (no file) O2 - BHO: (no name) - (11904ce8-632a-4856-a7cc-00b33fe71bd8) - (no file) O2 - BHO: (no name) - (15ACE85C-0BB1-42d1-9E32-07EB0506675A) - (no file) O2 - BHO: (no name) - (202a961f-23ae-42b1-9505-ffe3c818d717) - (no file) O2 - BHO: (no name) - (479fd0cf-5be9-4c63-8cda-b6d371c67bd5) - (no file) O2 - BHO: (no name) - (5753791b-f607-48ca-814e-91c14d081f9e) - (no file) O2 - BHO: (no name) - (7070a8f9-08a4-ca47-0ab0-1eb9e4ee1f3b) - (no file) O2 - BHO: (no name) - (746455fe-d059-47e7-af0e-140e03f5a447) - (no file) O2 - BHO: (no name) - (77701e16-9bfe-4b63-a5b4-7bd156758a37) - (no file) O2 - BHO: (no name) - (7a7e6d97-b492-4884-9abb-c31281dcc4f2) - (no file) O2 - BHO: (no name) - (860c2f6b-ca82-4282-9187-beccbb66f0af) - (no file) O2 - BHO: (no name) - (87185e78-a61b-4db3-965a-3235bbd7a622) - (no file) O2 - BHO: (no name) - (8dc8f96d-34f7-1501-a2a4-631341aa3ac1) - (no file) O2 - BHO: (no name) - (9c5875b8-93f3-429d-ff34-660b206d897a) - (no file) O2 - BHO: (no name) - (a2595f37-48d0-46a1-9b51-478591a97764) - (no file) O2 - BHO: ASGP32.ASGP - (AB268D16-3B58-482F-91EB-8D305534302F) - C:\WINDOWS\System32\asgp32.dll O2 - BHO: (no name) - (b212d577-05b7-4963-911e-4a8588160dfa) - (no file) O2 - BHO: (no name) - (cf021f40-3e14-23a5-cba2-717765721306) - (no file) O2 - BHO: (no name) - (d1ac752e-883f-4ed8-8828-b618c3a72152) - (no file) O2 - BHO: (no name) - (e2b2b5a1-b48c-4886-a318-723916a01024) - (no file) O2 - BHO: (no name) - (e3eebbe8-9cab-4c76-b26a-747e25ebb4c6) - (no file) O2 - BHO: (no name) - (e6d5237d-a6c7-4c83-a67f-f9f15586fa62) - (no file) O2 - BHO: (no name) - (fe2d25c1-c1db-4b5e-9390-af1cb5302f32) - (no file) O2 - BHO: (no name) - (FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF) - (no file) If you notice, this will be all the 02 - BHO that get checked and fixed Be sure you match these 04's, because you do have some good 04's that you need to keep. O4 - HKLM\..\Run: [Start Page] C:\WINDOWS\system32\svcnt32.exe home O4 - HKLM\..\Run: [37.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\37.tmp.exe O4 - HKLM\..\Run: [38.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\38.tmp.exe O4 - HKLM\..\Run: [6.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\6.tmp.exe O4 - HKLM\..\Run: [7.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\7.tmp.exe O4 - HKLM\..\Run: [6.tmp.exe] C:\DOCUME~1\Owner\LOCALS~1\Temp\6.tmp.exe O4 - HKLM\..\Run: [7.tmp.exe] C:\DOCUME~1\Owner\LOCALS~1\Temp\7.tmp.exe O4 - HKLM\..\Run: [A.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\A.tmp.exe O4 - HKLM\..\Run: [A.tmp.exe] C:\DOCUME~1\Owner\LOCALS~1\Temp\A.tmp.exe O4 - HKLM\..\Run: [17.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\17.tmp.exe O4 - HKLM\..\Run: [17.tmp.exe] C:\DOCUME~1\Owner\LOCALS~1\Temp\17.tmp.exe O4 - HKLM\..\Run: [1E.tmp] C:\DOCUME~1\Owner\LOCALS~1\Temp\1E.tmp.exe O4 - HKLM\..\Run: [glght.exe] C:\WINDOWS\System32\glght.exe O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm O21 - SSODL: ryYxujAshx - (BC9E7CA8-1634-D602-E96B-91D0A7E54126) - C:\WINDOWS\System32\qurbh.dll (file missing) O21 - SSODL: SystemCheck2 - (54645654-2225-4455-44A1-9F4543D34546) - C:\WINDOWS\System32\vbsys2.dll (file missing) You're also going to need to download and run AIMFix After you've done all this, turn off system restore - (right click my computer/ properties/ system restore tab/ put check in box) Restart computer in safe-mode by tapping F8 key on boot, then run your AVG Anti-Virus while in safe-mode. When you're done go turn system restore back on by unchecking the box. When you get it all fixed be sure and get the Microsoft updates, especially SP2.

Please look in your add/remove programs list for anything funny you may find these or simular types if so remove them: *Connect MFC Application *FunWeb *FunWebProducts *MyWay.MyWebSearch *MyWebSearch You may want to run: (spybot search & destroy) & ccleaner, these can find these by Google--You may also want to run Superantispyware if these instructions fail sounds like you picked up some ad-ware