Well, they are charging him a fine but it will be decreased if he gets the work done within a month. His attorney referred a nice guy to do the work so hopefully he can finish everything and get the city off of Bob's back. I want to scream everytime I see his house because all the houses around his are in worse shape than his is. There is always grafitti on the garages and garbage strewn all over the alley. But by God, Bob better get HIS house fixed! Ack! I hate the City of Milwaukee. Their priorities here are way out of wack. Building code violations are more important than murders, burglaries and vandalism. We'd love to get Bob's stuff into storage, in fact he has a storage locker he is renting for just that purpose. The problem is, no one to help move the stuff. I'm not worth much and Bob has moved some things despite his missing toes and the doctor's orders. Where is a supportive, helpful family when you need one? Hopefully, once his house is up to snuff with the city, we can work on getting his things out and get rid of the big white elephant (my pet name for it). Thanks for your thoughts and prayers. I'm sure they helped us in getting this resolved without too much stress. Hugs, Kathy

I'm slow but steady. ;-) Here's the "Hijack This" log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:27:44 AM, on 3/28/2010 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ACS.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Alwil Software\Avast5\AvastSvc.exe C:\Program Files\TOSHIBA\Power Management\CePMTray.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\ltmoh\Ltmoh.exe C:\WINDOWS\AGRSMMSG.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\EzButton\EzButton.EXE C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\WINDOWS\System32\ZoomingHook.exe C:\Program Files\TOSHIBA\TouchPad\TPTray.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\Apoint2K\Apntex.exe C:\toshiba\ivp\ism\pinger.exe C:\WINDOWS\system32\hphmon04.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\RAMASST.exe C:\Program Files\OpenOffice.org 3\program\soffice.exe C:\Program Files\OpenOffice.org 3\program\soffice.bin C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\WINDOWS\system32\DVDRAMSV.exe c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com O2 - BHO: AcroIEHelperStub - (18DF081C-E8AD-4283-A596-FA578C2EBDC3) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: DriveLetterAccess - (5CA3D70E-1895-11CF-8E15-001234567890) - C:\WINDOWS\system32\dla\tfswshx.dll O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [ZoomingHook] c:\WINDOWS\System32\ZoomingHook.exe O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe" O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - (08B0E5C0-4FCB-11CF-AAA5-00401C608501) - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra 'Tools' menuitem: Sun Java Console - (08B0E5C0-4FCB-11CF-AAA5-00401C608501) - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll O9 - Extra button: Research - (92780B25-18CC-41C8-B9BE-3C9C571A8263) - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - (CD67F990-D8E9-11d2-98FE-00C0F0318AFE) - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe -- End of file - 7111 bytes I'll check back in a few days. This is supposed to be our day of rest. Enjoy it.

Here is the direct link from AVG on exactly how to upgrade your AVG. As Owbist says do not remove your current version. direct from the FAQ page on AVG "To install AVG 8.0 Free Edition over the current AVG 7.5 Free Edition please proceed as follows: * Download the latest AVG 8.0 Free Edition installation file from our website. * When you are prompted, please do not open this file directly from the Internet, but click the "Save" button and choose a location, where the installation file should be stored (we recommend saving the file to the Desktop). * Reboot your computer. * Close all running applications, locate the downloaded AVG 8.0 Free Edition installation file (it has a four color square icon and its name starts with AVG_...) and launch the installation. * Follow the installation wizard to install the new AVG 8.0 Free Edition(previous version of AVG will be automatically removed during the installation process). * If a restart is required after the initial configuration, please reboot your computer to finish the installation" Here is a link that might be useful: AVG directions on how to upgrade to AVG8

agree with txKen! registered today to bring us this unbelievable announcement LOL there is no one cure for those kinds of infections they have to be addressed by a layered approach and the use of some very specialized programs under the supervision of a security forum professional. Other wise you are not done with it.