Hi Zep, Here's the information from the Whocrashed report. System Information (local) -------------------------------------------------------------------------------- computer name: LYNNDELL windows version: Windows XP Service Pack 3, 5.1, build: 2600 windows dir: C:\WINDOWS Hardware: Inspiron 530, Dell Inc., 0FM586 CPU: GenuineIntel Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Intel586, level: 6 4 logical processors, active mask: 15 RAM: 2950799360 total VM: 2147352576, free: 2022486016 -------------------------------------------------------------------------------- Crash Dump Analysis -------------------------------------------------------------------------------- Crash dump directory: C:\WINDOWS\Minidump Crash dumps are enabled on your computer. On Tue 6/10/2014 9:46:41 PM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\Mini061014-01.dmp This was probably caused by the following module: win32k.sys (win32k+0x5FC9E) Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF85FC9E, 0xFFFFFFFFADB9BAE4, 0x0) Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M file path: C:\WINDOWS\system32\win32k.sys product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Multi-User Win32 Driver Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. -------------------------------------------------------------------------------- Conclusion -------------------------------------------------------------------------------- One crash dump has been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you. Read the topic general suggestions for troubleshooting system crashes for more information. Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further. ------------------------------------------------------------ I'll try reinstalling Firefox, but I'm doubtful because during the course of today - after my initial Firefox difficulties, I did update from Firefox 29 to Firefox 29.0.1. So I can re-install 29.0.1, but installing it this afternoon did not fix the problem. I'll check back later. And now I'll reinstall. Thank you. Lynn.

You can run some basic scans that might repair something but usually blue screen is a driver file that needs reinstalled or updated.. Look in Device Manager to see if any warnings? From your Command Prompt (admin) ChkDsk /Scan DISM /Online /Cleanup-image /Scanhealth DISM /Online /Cleanup-Image /RestoreHealth SFC /ScanNow You can get to F8 from any power button... click Restart while holding the Shift key. Or just add it to your boot manager with this command.... Bcdedit /set (bootmgr) displaybootmenu yes (((( those brackets above are the Curly brackets )))]]] that don't seem to show right here when posted. then go to MSConfig boot tab and set the timeout to maybe 5 seconds. Then you will have a option to press F8 for 5 seconds anytime when you restart the computer. This post was edited by mikie on Thu, Jul 18, 13 at 19:33

Yes, I do know you're not suppose to shut computer down with the power button but is was an all else failed situation and even that didn't work. Step two for me was to unplug the thing to shut it down and that's probably a terrible thing to do. But eventually it did start back up after several scary seconds. I just hope I don't have that problem again but it does seem to be an issue for some with windows 7.

1. System - Provider [ Name] ESENT - EventID 508 [ Qualifiers] 0 Level 3 Task 7 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2008-09-29T19:27:10.000Z EventRecordID 17524 Channel Application Computer LJC Security - EventData Windows 4048 Windows: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Windows.edb 13885440 (0x0000000000d3e000) 8192 (0x00002000) 438 2. - System - Provider [ Name] Service Control Manager [ Guid] "555908D1-A6D7-4695-8E1E-26931D2012F4> [ EventSourceName] Service Control Manager - EventID 7000 [ Qualifiers] 49152 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2008-09-29T18:06:24.000Z EventRecordID 72367 Correlation - Execution [ ProcessID] 0 [ ThreadID] 0 Channel System Computer LJC Security - EventData param1 Parallel port driver param2 %%1058 3.- System - Provider [ Name] Microsoft-Windows-HttpEvent [ Guid] "7b6bc78c-898b-4170-bbf8-1a469ea43fc5> [ EventSourceName] HTTP - EventID 15016 [ Qualifiers] 49152 Version 0 Level 2 Task 0 Opcode 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2008-09-29T18:06:00.132Z EventRecordID 72323 Correlation - Execution [ ProcessID] 4 [ ThreadID] 60 Channel System Computer LJC Security - EventData DeviceObject \Device\Http\ReqQueue SecurityPackage Kerberos 000004000200300000000000A83A00C00000000000000000000000000000000000000000000000000E030980 -------------------------------------------------------------------------------- Binary data: In Words 0000: 00040000 00300002 00000000 C0003AA8 0008: 00000000 00000000 00000000 00000000 0010: 00000000 00000000 8009030E In Bytes 0000: 00 00 04 00 02 00 30 00 ......0. 0008: 00 00 00 00 A8 3A 00 C0 ....¨:.À 0010: 00 00 00 00 00 00 00 00 ........ 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ 0028: 0E 03 09 80 ... 4. - System - Provider [ Name] Microsoft-Windows-WLAN-AutoConfig [ Guid] "9580d7dd-0379-4658-9870-d5be7d52d6de> EventID 4001 Version 0 Level 3 Task 0 Opcode 2 Keywords 0x4000000000000000 - TimeCreated [ SystemTime] 2008-09-29T18:05:12.264Z EventRecordID 72310 Correlation - Execution [ ProcessID] 1152 [ ThreadID] 5412 Channel System Computer LJC - Security [ UserID] S-1-5-18 EventData 5.- System - Provider [ Name] Microsoft-Windows-WLAN-AutoConfig [ Guid] "9580d7dd-0379-4658-9870-d5be7d52d6de> EventID 10002 Version 0 Level 3 Task 0 Opcode 0 Keywords 0x4000000000000000 - TimeCreated [ SystemTime] 2008-09-29T18:05:12.264Z EventRecordID 72309 Correlation - Execution [ ProcessID] 1152 [ ThreadID] 5412 Channel System Computer LJC - Security [ UserID] S-1-5-18 - EventData ExtensibleModulePath C:\Windows\System32\IWMSSvc.dll 6. - System - Provider [ Name] Microsoft-Windows-User Profiles Service [ Guid] "89B1E9F0-5AFF-44A6-9B44-0A07A7CE5845> [ EventSourceName] profsvc - EventID 1530 [ Qualifiers] 32768 Version 0 Level 3 Task 0 Opcode 0 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2008-09-29T18:05:10.000Z EventRecordID 17485 Correlation - Execution [ ProcessID] 0 [ ThreadID] 0 Channel Application Computer LJC - Security [ UserID] S-1-5-18 - EventData Detail 1 user registry handles leaked from \Registry\User\S-1-5-21-177723714-2962613057-3891309727-1005_Classes: Process 996 (\Device\HarddiskVolume3\Windows\System32\svchost.exe) has opened key \REGISTRY\USER\S-1-5-21-177723714-2962613057-3891309727-1005_CLASSES These are the latest 6 warning and or errors for today, there are many more but I know you don't want them all posted here. This is all greek to me, other than something is wrong. There are at least 27 more starting from this morning when I got the BSOD.