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Avast question about version 4

15 years ago

I thought I posted this question earlier, but can't find it now. Please forgive me if I'm overlooking the answer.

In looking at Avast's user forum this morning I saw that lots of people are still having trouble after upgrading to version 5. People are posting today with problems.

Does anyone know how much longer version 4 will continue to update? I don't want to upgrade until I can feel reasonably certain doing so won't harm my PC

This is an Acer with WXP pro, Service Pack 2, possibly 3.

Thanks, and again sorry if this has been answered elsewhere.

Jann

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Comments (10)

grandms
15 years ago
Jann, be certain that you do in fact have Service Pack 3 on your XP computer. I have had version 5.1.889 of Avast since it came out on my fully updated XP Media Center (Pro). I have had no trouble whatever with this version.

As to how much longer version 4 will continue to update, I have no idea.
genes
15 years ago
I agree about the SP3...dont have XP right here but I believe that if you right click on "My Computer" and click on properties, it should tell you the Operating system and what Service pack you have..Update to SP3 if you havent...Avast 5.1.889 has not been an issue since day 1
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Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 4:47:37 PM, on 9/18/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\WINDOWS\RTHDCPL.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\AVAST Software\Avast\avastUI.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\Webshots\Webshots.scr C:\Program Files\Logitech\MouseWare\system\em_exec.exe C:\Program Files\AGI\core\4.0\AGCoreService.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\LightScribe\LSSrvc.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\SearchIndexer.exe C:\WINDOWS\system32\SearchProtocolHost.exe C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast O2 - BHO: Adobe PDF Reader Link Helper - (06849E9F-C8D7-4D59-B87D-784B7D6BE0B3) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Groove GFS Browser Helper - (72853161-30C5-4D22-B7F9-0BBC1D38A37E) - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: avast! WebRep - (8E5E2654-AD2D-48bf-AC2D-D17F00898D06) - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - (DBC80044-A445-435b-BC74-9C25C1C588A9) - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - (E7E6F031-17CE-4C07-BC86-EABFE594F69C) - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: avast! WebRep - (8E5E2654-AD2D-48bf-AC2D-D17F00898D06) - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe ...
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notjannaz10
Original Author
15 years ago
Ok, dumb question #127 - is there a way to be certain I download 5.1.889?

Thanks,
J
zep516
15 years ago
Hi jannaz,

Two helpers have asked you about Service Pack 3 and for good reason. Without Service Pack 3 installed on Windows XP you will not be getting automatic updates installed as they are issued. Using a computer without these updates is quite a security risk. Lets verify you have Service Pack 3 installed.

Please find the My Computer icon on the desktop, can't find it there, click Start and in the start menu look for My Computer once found, right click on it when it opens choose properties. It should say windows XP SERVICE PACK 3 under System.

What does yours say?
ravencajun Zone 8b TX
15 years ago
your AVAST info you can get by right clicking on the AVAST ball down in the tray. Right click it then chose about avast to see the version number etc And do not forget to register your version so it continues to work for the full year.
notjannaz10
Original Author
15 years ago
Sorry Zep - It does say Service Pack 3. I would have posted back yelling for help with that, otherwise. Well, actually I probably would have just given up and called our repair guy.

Hi, Ravin! Yup - the one thing I do manage without feeling overwhelmed is registering.

So you both think version 5.1.889 is safe?

Thanks,
Jann-the-coward
notjannaz10
Original Author
15 years ago
at least I think so. Downloaded, removed old, ran installer, then turned PC off and back on to see if I'd killed it--and so far, so good. Yea! Yea! Yea!

Thanks to all who responded.
Jann-the-relieved. And registered.
zep516
15 years ago
Glad you got it, didn't mean to sound so forceful was concerned about SP3. Looks like you're ok with that version 5.1.889 and it's running fine for you. You're right some users have issues with it. Looks like it will be fine on your computer.
notjannaz10
Original Author
15 years ago
Zep - no offense taken. Sometimes I forget my manners. A little rap on the knuckles never hurt anyone.

I am so grateful for the help I get here. If there was one thing I could go back and do over in my life, it would be to get in on the ground floor of computers. I am such a wuss about maintaining them. Most of the time everything goes just fine, but I'm always terrified I'll mess something up beyond repair.

Cheers,
Jann
railheadwitz
15 years ago
jann,

For 'not' stupid question #127 if you hover your mouse pointer over the file you downloaded it should give you the info in a pop-up window.
Anything version 5 will update when you install and update avast.
Don't worry about 'messing something up', all of us have at one time or another. Always 'Google' before you execute and always have irreplaceable items on your computer backed up.

Witz

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