I hope you used the Norton Removal tool to remove it and thus making sure all NORTON files are gone I can't tell you how many times folks remove NORTON only to have stragglers left behind... It's a fact Norton does not run well on some machines, their is also user confusion using NORTON correctly.. It's also true NORTON is the best for virus file type infections. Pros & cons. On one of the sites I belong to we have a NORTON rep assisting users that would be SWI FORUMS. I have also heard that the NORTON 2008 has gotten better as far as taking up space and using resources.

Yes, but it's running on the machine here, O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe Here; O4 - HKLM\..\Run: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED & here, O2 - BHO: Symantec NCO BHO - (602ADB0E-4AFF-4217-8AA1-95DAC4DFA408) - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll Check that second link out from bleeping computer in post above.

just to clarify you do have the computer turned on at that time period daily correct? it will not scan when off or when in sleep mode. It will perform the scan at the next scheduled time. You did not tell us if you are running windows 7 but this is how to find the sleep mode option It can be found by launching "taskschd.msc" from the start menu. You then expand "Task Scheduler Library" to find "Microsoft". From there you will see "Microsoft Antimalware" and then "MP Scheduled Scan". Under the properties select the "Conditions" tab. Under the "Power" section check: "Stop if the computer switches to battery power." and "Wake the computer to run this task" If you are using xp go into the control panel and open up the Task Scheduler. Then select "Advanced" from the pull down menu and then select "View Hidden Tasks". you should see a task named "MP Scheduled Scan". If you select the properties you will see a settings tab. In the settings tab you will see a power management box. You should check: "wake the computer to run the task" and "stop this task if battery mode begins"

Sharon can you use the computer you are reporting here on to download the programs grandms suggests? Save them to a thumb drive or external drive, heck even burn them to a CD. Anything to get you underway. To get the latest AdAware definitions after you have downloaded the program itself click the link below and save this to your thumb drive. Install AdAware then double click on defs.zip on the thumb drive, click to open. It will not be recognised but you are invited to browse to the right program. Browse to C:\Program files\Lavasoft\AdawareSE Personal\ and click on Adaware.exe, click OK and the latest definitions will be installed. Now run AdAware. There will be a similar procedure if you elect to update the other prorams using that method. However you might find after AdAware cleans up you can get online for the updates which will be easier for you. Here is a link that might be useful: AdAware's latest definitions