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New program--what will it do?

12 years ago

Reg/servo is the name of the program. I downloaded it because Microsoft said I needed it to get into a file I was trying involving a account with a company I have already. Shows lots of "errors" etc. I did register, but it still shows the errors, no fixes.
I have XP
Thanks
Marie

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Comments (12)

zep516
12 years ago
It's just a windows registry cleaner and most of us here do not recommend the use of such of a tool. They are in most cases more trouble than good. They seem to over clean a lot of needed entries and after a while the machine may stop working.

Uninstall it, the errors are false........
zep516
12 years ago
Tell us what file you're dealing with and the error reported.

Tell us the Windows version you're using?
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Obviously...whatever is going on...it's not simple. As you didn't post what system you have...any pertinent facts about it...what version of Windows you're running...what anti malware/anti virus programs you're running...I'm really at a loss what to advise you at this point, Shaddy. Actually...my best advice would be to send you to a computer repair shop that you know and trust. Recommendations are difficult because I know nothing about your geographic location. I live in the northeast and wouldn't hesitate to use the local Staples computer repair service if my private source was no longer available...or if I couldn't root out and correct the problem myself. But beyond that...I'm of little help. The fact that all your PDF files are now zipped is a concern. I do hope that you have backed up your files...have them stored in a secondary location. The corrective answer to your systems problem may be simple. You could have a series of unrelated small glitches that together are causing a major issue but it's nearly impossible to discover it or them and/or help with it given the information known so far...and not being able to have a hands-on approach. I could recommend that you do a clean install of whatever Windows [or other] program you're using...if you have the original program disk...but in doing so, you'll lose all your files. If you've backed them up prior to this...you can always add them back into your system once you've done the re-installation. I'm sorry, Shaddy...but I suggest the best approach now is to seek hands on professional assistance if you don't want to re-install your system.
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DA_Mccoy
12 years ago
How did MS tell you to download Reg/servo? I am at a loss to think that MS would refer a user to a non-MS product.

A basic Google Search using the keywords "Microsoft reg/servo" (sans quotes) reports very little on the matter except for inquiries into R/S itself, and a report identical to Marie's. I am wondering if this concern is just a popup promoting R/S. Perhaps an applet piggybacked in with something else.

The little time I spent reviewing Google, which is the first place a user should visit when confronted by something new, led me to no conclusion as yet.

DA
Richard (Vero Beach, Florida)
12 years ago
Out of curiosity, I downloaded the installer. Opened it with my archive extractor to find, upon other things, just "one" audio file. That lone audio file proclaims that it has finished your scan and has found problems that require your attention.

What I find interesting is the absence of a corresponding audio file proclaiming that it has finished scanning and... congratulations, it has found NO problems.

But I reckon that's not really surprising. I mean, how could they scam a person out of their money if they told them their system was already clean and they didn't need to buy their product? :)
marie_ndcal
Original Author
12 years ago
I took it off the computer, not money paid, because they claimed they caught over 3000 errors. I have XP, When I was trying to get to Sirius XM radio to check on something regarding this program, that is when I got the message--claiming windows could not open the program without cleaning it up--or something to that affect-----and because it appeared to come from MS, I installed it, and ran it. But now it is gone, not sure if it would help clean up the computer or not
Anyway
Thanks
Marie
zep516
12 years ago
It would help and that would be the next step. I would do a scan with Malwarebytes. If you need help with that let us know.
kudzu9
12 years ago
I suspect that "Microsoft" was a scammer posing as Microsoft. I would follow zep's advice and scan your computer for malware since that program you downloaded could have put more on your computer than you realize The fact that you "took it off the computer" does not mean you don't have other things that were secretly installed and could do damage.
zep516
12 years ago
And this is just a "small" list of some of those extra things that can ride along:
Conduit
Freecause
SmartBar
FLEXnet
wecarereminder
ScriptHelper.EXE
Freeze.com
SweetIM
GorillaPrice
MixiDJ V44 Toolbar
Optimizer Pro v3.2
McAfee Security Scan
MyPCBackup
HiDefMedia player
Search Protect by conduit
HiDef Media Player 1.1.12
Ask Toolbar
LinkSwift 2013.11.02.090903
TidyNetwork
aputernut
12 years ago
Conduit is very viral get rid of it ASAP if you have it.
marie_ndcal
Original Author
12 years ago
It is gone, and I ran malware and they found nothing. Thanks again for your help
Marie
kudzu9
12 years ago
I did some further research on this program, and other users report that they have had problems with their computers after downloading/using this, as it messes up the registry and sometimes installs malware, such as a program that interferes with your browser and forces you to use a particular search engine. Again, run an antimalware program, such as the free program Malwarebytes, to make sure you are clean.

Here is a link that might be useful: Malwarebytes
kudzu9
12 years ago
marie-
We were posting at the same time and our messages crossed. I'm glad you are clean, and I appreciate you reporting back.

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