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annette1963_gw

Laptop Problems

annette1963
15 years ago

My son has a Dell laptop that is 2 yrs. old. Last week I installed my printer on it. I am just telling you this as I wonder if that is the problem. Every once in awhile after I did that a black box would appear that had a blinking curser and I belive it said cw prompt (not sure about that because he has gone back to school so I can't see it for myself). Anyway that only came up while I was browsing and it would have a pop up when I tried to click out of it that said end program now. Well last night he called and said as soon as he booted up that box popped up about 10 times and every time he closed out the box a new one would appear. Has anyone seen this before? I am very basic on my knowledge of computers.

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