Eric-
You might want to cross post on the kitchens forum as it tends to get more traffic, and many folks there have also done bathrooms. I seem to recall a recent post about this company, but I can't recall when I saw it.
Good Luck!

Eric:

Did you get any coments on American Home Plus? I had been wondering about this one also.

If you don't get any positive information about the new sites,(and even if you do) I would suggest that you contact the reputable tried and true ones and see if they will match the prices. I have done that with lighting places and I think you get the best of both worlds. A better price and peace of mind with using a merchant you are comfortable with.

I agree about going with companies I'm comfortable with. But of course, I've now used many online merchants I had never heard of before we started our first major remodeling project a few years ago! And many of them have turned out to be great. So I figured if 5 people jumped in and said "XYZ Company is great", I'd have more confidence than if I was trying out merchant new to me with no additional information.

Price matching can be an interesting game that is sometimes worthwhile and sometimes not. Recently, I was looking to purchase a product I found for the lowest price at a web site I've seen before but have never used. So I called eFaucets, a company I've done business with several times and seen other positive word-of-mouth about, and asked if their price match guarantee would apply. First, they told me the MSRP on the other site didn't match, so they couldn't be sure it was exactly the same product; I pointed out that the MSRP was the same on the other site as the eFaucets site, and the model number was identical. then they told me it had to be in stock for the price match to apply; I noted that the other site showed: "Status: in stock". After another 15 minutes on hold, they told me that because the other site didn't show the quantity of units in stock, they couldn't do a price match. I was so annoyed that I wasted about 45 minutes to get repeatedly shot down that I ordered elsewhere.

Anyway, in the case of the items I wanted to order when I first posted this thread, I ended up going with Ira Woods, a company which always gets good word of mouth and which I've ordered from a number of times before. They were a few dollars more than the cheapest I found online, but it was worth it for me for the peace of mind. The Ira Woods rep I talked to on the phone called the manufacturer to see if the six items I was ordering were in stock, found that five were and one was back-ordered for a few weeks, and separated the order into two so the in-stock items would ship right away while maintaining my volume discount and free shipping for the one item which will ship a few weeks later. On a $1,000+ order, to me that is service that's worth a few extra bucks versus some storefront company I've never dealt with or heard positive word-of-mouth about before.

-- Eric