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Sticky Trackball

19 years ago

I have the Logitech Cordless Optical Trackman wheel which has been working good up until the last month or so. The ball seems to be sticky (for lack of a better term)and rolls somewhat rough. I've changed the battery as instructed in the trouble shooting section of the instructions but that doesn't seem to be the cause of the problem.

I contacted Logitech and they referred me to the web site about cleaning trackballs, but that only refers to non-optical track balls.

Does anyone else use the Optical Trackman wheel and have this problem. I have heard of someone unscrewing it and cleaning it that way, but hesitate to do something like that if there's another solution.

Thanks

Comments (2)

  • 19 years ago

    I've taken a number of mice apart and haven't broken anything yet. However, I'm not familiar with the construction of your specific mouse, so I don't want to say they're all easy. I'd say give it a try and stop if it's not clear how something comes apart. If you're nervous about doing this, call them back and tell them that you need advice specific to your product.

  • 19 years ago

    Logitech got back to me and since the trackball is still under warranty (5 years that was a surprise)they are going to replace it.

    kudzu9 thanks for your input. I'm sure all it needs is cleaning but if they are willing to replace it, would much rather go that route.

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