I checked back here to post a RANT, and discovered it's already here! Thanks jerrod6! Misery loves company. Here's my story of fun and games with BOTH providers. We supposedly had the DirecTV HD DVR and HD Receiver (and new dish) all set to go last month. I paid $299 for the equipment and was told I'd hear from an installer. Nobody called, so I called DirecTV again. After taking a telephone tour of the USA for an hour, I was given a date and told the installer would phone to confirm. You guessed it; no call. I called DirecTV again for another tour of the country -- five cities, as I recall, having to recite my story over and over to each new contact. Another date was set. This time I asked for the phone number of the installer. Of course I didn't hear from anyone and when I dialed the installer's number I got a recording: We no longer service the Chicagoland area. Another call to DirecTV to learn that there is no record of my order or of a date to install anything, anytime. But they will "look into it" and call me. Now Mother Nature steps into the picture. We have a freak snowstorm (8 inches all at once) and the following week is freakishly cold. I call DirecTV and ask them to cancel the upgrade and credit my account. I don't see anyone climbing our roof in this weather. An hour after I cancel, DirecTV calls back and is ready to set a date for install in two days. Having finally wised up to their games I repeat: CANCEL THE ORDER AND CREDIT MY ACCOUNT! And...I call Comcast. Comcast takes my order and sets a date for installation. The installer shows up *early*, but says he only has the HD DVR and a "regular" receiver. (Read on to see if you think he was lying.) Another date is set, a week later. Yesterday another Comcast guy arrives. He puzzles why the first guy didn't complete the installation. We look at the first guy's order sheet and the second guy's sheet; they are identical. Hmmm. Well, then second guy goes out to find the Comcast connection box. THERE IS NONE! Our next door neighbors have Comcast. Comcast has sent two techs out to do an install. BUT... The nearest box is down the street. We will need "Dig and Drill" to lay a line from the box to our house. The second guy assures me they'll do it next week and I should hear from scheduling "tomorrow". I call Comcast after he leaves, wanting to confirm that this will actually happen and am told that all "Dig and Drill" has been suspended in our area...until April. I can't guess how much time I have now wasted on this project between the hours waiting for installers to show up and hours on the phone tapping responses to prompts that don't address my situation. (And how much has this cost each of these companies?!) We are giving this another try. I called DirecTV again. They will come here January 4 and install the HD Receiver/HD DVR box -- and new dish 30 feet up on our 10/12 pitch roof. HAAAAAAAAH-HAAAAAAAAHh-HAAAAAAAAAAH! Yeah, sure they will. Can't you see the techs volunteering for THIS order? (to be continued) -- if I'm still alive after Jan. 4

I have been a Directv subscriber for about 16 years now and have had the opposite experience with Directv. With the exception of a bit of a glitch in our last move when we upgraded to the newest technology, they have been great. In the last upgrade, the original tech offered me a deal that turned out to be a mistake. It was not a huge deal and Directv compensated me for my touble and offset the cost by giving me a discount off of my monthly fee. Net net, I was made whole. My experience with service issues has been great as well. In all but a few cases, they are able to resolve any problems I have have had over the phone while watching the set.

The first temperature is the current temperature of the pool. The second is what the pool is set to heat to. So your pool is currently 79 degrees and is set to heat to 81 degrees. If you dont have a heater, or dont have the heat "enabled" (under menu>heat>pool), then it doesnt really matter what that second number is.

Sorry, I should have been more specific about the universal remote. It is a "Clicker" brand, model CLT1C. It has two banks of dip switches, the first is to identify is to identify the brand of the GDO, the second is set the code. The second bank has 12 switches in total, the instuctions say to set any of the 'redundant' switches to the off position. Here is the instructions for the universal from their website: http://www.clickerproducts.com/pdfdocs/114A2504.pdf If either of the components has changed it is the remote. This is a relative's house and I know the GDO has never been swapped but it is more than possible that the remote was replaced.