Try unplugging the power from the printer, then plug it back in, maybe that will give it a fresh start. At least that is what I do when printers give me a problem. They seem to have a mind of their own and get confused very easily as to what they are supposed to be doing.

I have found on some models for some reason they want you to replace the black cartridge also, have you tried removing and replacing the current black cartridge along with the new color one? you may try that and even adding a new black one to see if that is what it takes. and to clarify is it printing at all? does the black print? what happens when you do try to print?

From what I saw that printer has a poor history. And the error appears to indicate a color cartridge problem. some folks have replaced the color cartridge and resolved the error, for others it has not resolved the error, so I could not recommend buying a cartridge and saying that would take care of it based on my search results, I can say this when purchasing a printer I stay with companies in the printer business like, HP, Cannon, brother, because of the amount of printing I do per day I had to get away from cartridge type because of the expense, and have moved to a Brother Printer - Laser jet\drum type.

A tip to save ink: I print in "Fast Draft" mode rather than "Normal"--it uses much less ink, and the minor decrease in print quality doesn't bother me. If I'm doing a very important document, I just change to "Normal" quality. My printers are set to "Fast Draft" as default, so I don't have to remember to change the preferences each time. gneegirl, the cost of cartridges depends on the printer--my newer printers use cartridges that cost $15, whereas my old all-in-one uses cartridges that cost $30. And my laser printer cartridges are $65 (but last much, much longer).