Here's a review I took from another forum, I'm also looking at the Rowenta, but the 8100 has problems with keeping it's cap on, still shopping, but hope this helps: Saw this thread and thought I'd give my 2 cents. I have worked for commercial fashion photographers for years. I have had the opportunity to work with each of the brands discussed here and have always gone back to the Jiffy J-2. The J-2 has a stand by mode, keeping the water heated, activating steam when needed. It also has an optional tailor's head, which is metal and has rounded edges, eliminating many of the creases created by the blunt edges of many of the other plastic steamer heads. Being metal, it heats very well and can be used for heavy fabrics on an ironing board. Also, there is no sputtering of steam and is very easy to disassemble to clean calcium deposits. I have owned mine since 1981 and have yet to have any problems with the J-2. The J-1, which does not have the stand by mode and is more reasonably priced, offers the metal tailor's head. Besides using my steamer for the obvious, I also use it to block wool hats and refresh knitted garments and woolens. I lightly steam woolens, then brush, eliminating the need for dry cleaning after each wear. Hope this helps, JMHO itsallused.

Did you contact the company you purchased the product from for more information? Personally, I would clean it with a hand-held steam cleaner too - but I'm not sure if your garment steamer has enough pressure to do the job like a small steam cleaner has, but certainly worth a try since you already have one. I'd also make sure to leave the bathroom vent on for at least 20-30 minutes after anyone takes a shower, which is going to help draw out the moisture in the room. Perhaps a higher grade of bathroom vent is in order. If that isn't in the "picture", you may benefit from taking shorter showers to reduce the amount of moisture in the room. Perhaps a well-placed fan to dry the air would help. -Grainlady

I have a Shark (steam buggy type) that has floor as well as other attachments that can be used to steam clothes. To be honest with you, I really don't use it that much. The noise it makes scares my dog too bad. I would use it more if not for that.

I have a standing Rowenta one (I got it a few years ago at BB&B, not only with a coupon, but with some promo they had at that time for the steamer giving me a BB&B gift card with the purchase!). I got it because I'm lousy at ironing (!), and because we have some articles of clothing that need to be "de-wrinkled" after laundering, without being perfectly smooth and pressed (if that makes sense). It works well for what it does, and I'm glad I have it for some things. DH has a bunch of cotton, button-down shirts that are supposed to be slightly wrinkled when worn, slightly being the operative word! I can smooth them out with the steamer, without giving them that freshly ironed crispness. I wouldn't get one in place of an iron (for example, you'd still need an iron to do napkins, tablecloths, a more "crisply" pressed shirt, or pants with a crease....), but it's nice to have one, too.