OK, two months later...I feel like a dodo. I was having trouble pushing my mop around. Well, when I mopped I wasn't unwrapping the cord all the way from its holders on the handle (because I don't like to trip over cords)...so it was never totally unwrapped. One day I unwrapped it, and VOILA! much more steam and the darn thing zipped around the floor. YAY!

I hate my shark steam mop. I have ceramic tile in dining room & kitchen, hardwood in living room. I've used it about 5 times. Leaves ugly streaks all over my floors & 2 pads are def not enough--they are a mess & washing (even bleaching) does not get them clean! I've gone back to scrubbing on my hands & knees; however today I wanted to do a quick clean up today in front of my door & now the stupid thing won't steam? Talk about frustrating! Colossal waste of money....

My only option is to buy it online. what are some good places where can i buy the extra clothes?

I have the Bissell POwerfesh steam mop, it's perfect - you can set it to high medium or low amount of steam (for example for wood you can use low to keep them dry, and for tile or dirty textured vinyl, high) and no pumping to produce steam. Previously I had the original Bissell steam mop it was also good but you had to hold the trigger to release steam, and only at one rate. I didn't mind that much because I would pulse the steam so the hardwood didn't get too wet, but some people didn't like it. Better than the pump action sharks though. But the new Bissell continuously produces steam when set on - you switch to standby when you want to pause the steam. There is no fishy smell with either steam mop - that could happen with any steam mop if you use non-pure water, of course! Heat up water to the boiling point and if you have gross smelling water with algae or something, of course it will stink. I use distilled water - and I would do that with any steam mop - because it will both make the appliance last longer and because it will leave no residue on the floors. If you have hard water, you may leave a mineral residue on your floor which could look hazy, and of course you'll get limescale inside the steam chamber. Distilled water is cheap - way cheaper than buying cleaning chemicals. As for streaking or haze, that's not caused by steam mop brand - that's residue which can come from: 1. previous cleaning products that left buildup 2. minerals and contaminants in your water 3. residue of detergent or softener on your mop pad -always wash mop pads with a residue-free detergent and never use softener on them. I think the brand/model of steam mop you prefer will depend on your exact floor and cleaning style, but in general steam mops are awesome!