The ONLY solution is to NOT buy Viking products!!!!!!! Their customer service is worthless/nearly non existent, Cleaning these appliances is impossible, they don't carry parts for anything over 7 years ( which speaks to their quality) I built a new kitchen in 2004 and bought all Viking appliances at a hefty price tag and have regretted it for 20 years! I finally got rid of my double wall oven 2 years ago, The bottom oven hadn't worked in 5 years, the top oven thermostat went out and NO PARTS available! The stovetop with 4 burners and a griddle never seem to look clean despite my efforts, there are so many areas that cannot be reached for cleaning but collect crumbs and spills, the burners constantly need to be "sanded" to remove residue buildup, the hood has removable panels which can go into the dishwasher, but, for the area surrounding the panels you need to be a contortionist to clean those areas, the backsplash behind the stove has warming racks attached and they cannot be removed for cleaning(REALLY?!!!) My refridgerator went out after 7 years I had to replace it but not before fighting with the company for a year and then they offered the replacement for half price!!!!!! Awful company and I share that information every chance I get! Oh, almost forgot the dishwasher, after a few months, I got tired of having to hoist a full bottom rack back onto its tracks, reached out to Viking and they "sold" me wider rollers to the tune of $100.00, adding yet another insult!

Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:57:20 AM, on 3/24/2009 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16791) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\cisvc.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\MozyHome\mozybackup.exe C:\WINDOWS\System32\nvsvc32.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\system32\fxssvc.exe C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\DellSupport\DSAgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\MozyHome\mozystat.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS10 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.oprah.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - (3CA2F312-6F6E-4B53-A66E-4E65E497C8C0) - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: (no name) - (53707962-6F74-2D53-2644-206D7942484F) - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: DriveLetterAccess - (5CA3D70E-1895-11CF-8E15-001234567890) - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: Windows Live Sign-in Helper - (9030D464-4C02-4ABF-8ECC-5164760863C6) - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: AVG Security Toolbar - (A057A204-BACC-4D26-9990-79A187E2698E) - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O2 - BHO: Windows Live Toolbar Helper - (BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0) - C:\Program Files\Windows Live Toolbar\msntb.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - (DBC80044-A445-435b-BC74-9C25C1C588A9) - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - (E7E6F031-17CE-4C07-BC86-EABFE594F69C) - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Windows Live Toolbar - (BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0) - C:\Program Files\Windows Live Toolbar\msntb.dll O3 - Toolbar: AVG Security Toolbar - (A057A204-BACC-4D26-9990-79A187E2698E) - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1 O4 - Global Startup: MozyHome Status.lnk = C:\Program Files\MozyHome\mozystat.exe O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm O9 - Extra button: Real.com - (CD67F990-D8E9-11d2-98FE-00C0F0318AFE) - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: (no name) - (e2e2dd38-d088-4134-82b7-f2ba38496583) - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - (e2e2dd38-d088-4134-82b7-f2ba38496583) - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: (F04A8AE2-A59D-11D2-8792-00C04F8EF29D) (Hotmail Attachments Control) - http://lw9fd.law9.hotmail.msn.com/activex/HMAtchmt.ocx O16 - DPF: (F5A7706B-B9C0-4C89-A715-7A0C6B05DD48) (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab O17 - HKLM\System\CCS\Services\Tcpip\..\(4D7C7228-2B7C-4C19-AB8B-80BFC676C5B9): NameServer = 65.61.64.5,65.61.65.5 O17 - HKLM\System\CS1\Services\Tcpip\..\(4D7C7228-2B7C-4C19-AB8B-80BFC676C5B9): NameServer = 65.61.64.5,65.61.65.5 O17 - HKLM\System\CS2\Services\Tcpip\..\(4D7C7228-2B7C-4C19-AB8B-80BFC676C5B9): NameServer = 65.61.64.5,65.61.65.5 O18 - Protocol: linkscanner - (F274614C-63F8-47D5-A4D1-FBDDE494F8D1) - C:\Program Files\AVG\AVG8\avgpp.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: MozyHome Backup Service (mozybackup) - Mozy, Inc. - C:\Program Files\MozyHome\mozybackup.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe O24 - Desktop Component 0: (no name) - http://www.greys-media.com/main.jpg -- End of file - 7561 bytes I am still seeing windows live toolbar on here..weird. I will have to go back into add/remove and see if it is still listed.. could have swore i removed it

I would hang them with a plate hanger. They come in different sizes to accomodate whatever size plate you are hanging. It is usually stated on the package. 6"-7", 10"-14", etc. Also, "Disc Hangers" is another alternative. They are hangers that stick on the back. Here is a link that might be useful: disc hangers

bhk, if she painted it in the 60's, it is probably oil with a varnish overlay. I suspect it is the varnish starting to craze so I would not try to remove the varnish or varnish over it, I would take it to a art restorer to have it cleaned and possibly re-varnish. Since your Mom painted it, it would be worth the time and effort. Hope this helps. B