My mom, who was an excellent public speaker, very comical, very informative, clear ... now can't remember how to ask for what she wants. She asks but uses the wrong words ... for instance, she was asking my 16 year old daughter for pepper steak last night. My daughter is no cook, so she came through to the living room with my mother right behind her and called to me. My mother stood right beside her and asked for pepper steak while looking right into her face. This made my daughter take a step back (while smiling very hard), and of course my mother followed her, also smiling very hard and starting to gesture to my daughter while saying 'pepper steak'. We (my husband and I) couldn't help laughing either ... and so my daughter was laughing and my mother was laughing all the while she kept gesturing to my daughter and looking right into her face very closely saying 'pepper steak'. My husband walked into the kitchen (he's the cook at our house), and my daughter followed him with my mother in tow and eventually they figured out she wanted a smoothie. My daughter makes excellent smoothies and often makes them for our entire family (I have 2 sons at home as well), and this is what my mother knew for a fact, she just didn't know how to ask for it. It was pretty funny and we all had a laugh, but when the laughing was over, I became sad, realizing my mother was losing more and more of her ability to communicate. She is pretty quiet most of the time, and I wish she would talk more often, she still laughs with us when she listens to us talk, and I have to be thankful for that. I at first went through a grieving period, when the realization hit me, I was missing my mother, and I still do ... but I have great memories of her. The memories make me happy, to remember her as she was, and what a wonderful woman she was. For now I am happy she has gotten over the frustrating times when she would struggle to tell us what she wanted, knowing that she was saying it wrong, and trying to find the right words. She is far more relaxed now then she was when it first started, that's the blessing. My mom, I am hurt, I am angry, I am frustrated, and she was the best I could ever have asked for ... so I hide my hurt, my anger, my frustrations. My husband takes very good care of her. He is home with her all the time, and when the kids get home from school, he has time to be out and about doing what he needs to do, and when I get home from work we're all there with her and we have our evening meal together. We're as normal as we can be around her. I don't know how else to be ... it's just the way it is. When things get worse, we will find a way I'm sure.

we corrected personal information on my husbands credit report. We had disputed a invalid line on his report. When I got the letter there was a case number that I found I needed to get to a human. I told them that there were 2 different spelling of his name that were incorrect I have a feeling they were typos made by companies "solciting us" . The person I spoke with removed them. So it can be done. So maybe if you file a dispute that the names is wrong and you get a letter that they "can't fix it" with a case number it will enable you to get to a person. and you never know thay may use the dispute to fix the problem karla

furby, you dog does look much like the Tibetan Spaniel that 4boys posted. But like dbarron, I definitely think that perhaps that male pug in the household got to the shih tzu before the poodle did, lol! I half a half pug myself, called a "Chug" which is a mix of pug/chihuahua. They showed us the mother (pug) and only a photo of the supposed father, a long haired chihuahua. The mother weighed 13 pounds and they claimed the chihuahua father weighed 7 pounds. So we were told the offspring should weigh about 10 pounds in adulthood. Well our fully grown 'Chug' weighs 20 pounds! She's taller than an average pug, but is dense and muscular like them, meaning she doesn't look overweight for her size. Her face (especially eyes) is similar to a pug, but with a longer and less wrinkled snout. Her tail curls up like a pug's. But she just doesn't look like she could possibly have any chihuahua in her. We've always suspected perhaps their female pug got outside and mated with some larger breed dog, but of course we'll never know. It is really rare to find a dog wandering around here (Ontario Canada) so unless they actually mated her with some other breed and knowingly falsely claimed the father was a chihuahua, we just have to give it the benefit of the doubt, lol!

aamert, you are in a tough spot here. Most contractors that care about the work that they do will not want to touch someone else's botched installation. My fear is that anyone you find willing to do so, will be more of the same. Unless these are some highly regarded, high quality/price windows, you may have to consider replacement to have better odds of getting it done right the first time... I don't want to sound like a window salesman in recommending that, but I have encountered similar situations on numerous occasions and from different perspectives, and they always seem to end up the same. What you are asking for CAN be done, it will just be very difficult to find the right person to do it.