Part of the problem is that the tech's didn't have problem solving skills, and were reluctant to dig into the problem - that's why it took a year to fix. I even sent pictures of the evaporator and ice on the floor of the fridge in advance. Needless to say I'm not impressed. Further, I'm a customer who spent $18,000 on Viking appliances, I don't think it's too much to ask to speak to a factory tech for a few minutes, to get a problem resolved. This is not a way to treat people.

I just looked this up this morning because WS was having a one day deal on the All Clad. In August 2010, Cooks Illustrated gave the top ranking to the Rival Crock Pot with Touchscreen. I copied the results below. The Touchscreen is sold for around $80 on Amazon, even though they say $129. HIGHLY RECOMMENDED Crock-Pot Touchscreen The control panel is extremely easy to use, and the timer counted up to 20 hours, even on high. Sunday gravy thickened to the correct consistency, pot roast was tender and sliceable, and onions caramelized perfectly. â â â â â â $129.99 (really around $80) RECOMMENDED All-Clad Slow Cooker with Ceramic Insert Pot roast and gravy cooked to the correct consistency, and temperatures fell into the right ranges. But we got equally good results from our top-ranked model at a much lower price. The button controls are easy to use, but the timer could not be set for more than six hours on high. â â â â â $199.95 RECOMMENDED WITH RESERVATIONS Breville Slow Cooker with EasySear Although this large cooker ran hot, the tight seal of its metal lid yielded fall-apart meat in Sunday gravy. Pot roast overcooked, though, and onions for the soup burned. We couldn't see the food through the steel lid. For this price, we expected a timer and warm cycle. â â â â $179.95 RECOMMENDED WITH RESERVATIONS KitchenAid Slow Cooker The meat in Sunday gravy was tender, but the pot roast was dry. The onions didn't cook evenly. The heavy insert's square shape made pouring easy. The control panel has five cooking settings, but the timer stops after eight hours on high. â â â â $129.99 NOT RECOMMENDED Cuisinart Programmable Slow Cooker The first model wouldn't turn on; the second struggled to cook the onions evenly. The construction was flimsy, the buttons hard to push. The low setting produced tough meat. Sunday gravy fared better on high. â â â $99.95 NOT RECOMMENDED Elite Cuisine by Maxi-Matic Programmable LED Slow Cooker This cooker produced tender meat but broke after two uses. The second model we ordered barely cooked the onions. The settings were confusing; we thought we'd turned the machine on, but an hour later we found that the timer hadn't begun to count down (the only way to know if it's working). â â $39.99 NOT RECOMMENDED Kalorik Slow Cooker This timer-less machine ran the hottest on high, meaning onions burned, and Sunday gravy was dry. On low, it took almost eight hours to reach its high temperature and failed to reach the food-safe temperature of 140 degrees within two hours.

I just reread my post.. and made it sound like I was a bit miffed with Mary Maxims.. That's not the case.. What I meant when I said what a crock I didn't have the name of the person was. .it was too bad I didn't have the name.. but people donate items randomly and I would have loved to have the patter and it was unfortunate it wasn't in there.. Alls good though as I found very similar patterns...

Joann, my feeling is that when people are able to bend their punishments to suit their own personal schedules, they are MORE likely to commit infractions. It's definitely more of a deterrant if the punishment is a real punishment, and could result in them losing their job. What is this woman learning? Does anyone here think it's going to deter her from driving rescinded in the future? not me--she was a habitual (and I cannot even recount all the incidents the judge rattled off) offender. My sympathy for the kid who was taken off in handcuffs DOES NOT extend to wishing he could have gotten off--not at all. It's just that he was sitting in front of me, we spoke a bit, and he was a nice kid. I'm sure he was a lot nicer than some of the others I saw who perhaps had more financial resources. But regardless, if that was the appropriate punishment, I certainly support it. I really don't know the whole situation with the other boy, with the parents, and wasn't coming down on one side or the other, just recounting what I saw, and that it was interesting. When I said sad--I meant that the parents were so upset--it is sad to see someone upset, always. But I have no idea what was going on there.