SHOP PRODUCTS
Houzz Logo Print
ltilton_gw

Honeysweet switch - Yet Another reason I won't buy from Starks

ltilton
11 years ago

I've posted about my problems with the Honeysweet pear that fruited the first time this year. Because it turns out it isn't a Honewsweet at all, it's a Seckel. Starks sent me the wrong tree.

So I contact them: "See here. About this pear tree you sold me as a Honeysweet."

The customer rep wants me to send pix of the tree and fruit. Fruit - all 7 of them - is gone now. I send photos of tree. Rep says she can't tell what the tree is from the photo. Like, Duh! Then why did she ask for it?

Then rep say I should send photos next year to identify tree. I tell her my problem isn't identifying the tree, it's not being sent the tree that I ordered. What does Starks intend to do about this?

*** [silence] ***

Comments (15)