We started our build with Diyanni March 2021, framing good went well, drywall installation went well too We started seeing problems with our skill trades/sub contractors. Our color selection was wrong (inverted), when I attempted to ask them the response was, well you looked at the color sheet and there is nothing we can do about it. The estimated time to move in was so far off (we were told the house would be completed somewhere between the 2nd week to the end of September) so with that estimate, we sold our home and then paid the increase in price after signing the original contract agreement (YES, the price increase 15K after we begun construction), and we opted to stay in a rental for the month. The month turned into 2.5 months and we didn’t get the keys to the house until october 31. And even then we recieved a temporary permit. It was a complete and utter mess. The plumbers didn’t hook up our suppump and our basement took in water and the electrician( nice guy) has been the hardest to get a hold of to complete the extra’s we paid him for. So while new construction will have it’s share of problems, when you are dealing with sub contractors that you don’t get a chance to vett, there is little accountablity without your PM or the people who hired them keeping watch that the product is done correctly. So a word of caution for ANY builder who doesn’t do everything themselves with employees.
I will add that we also had Jeff H on our project and while he was very busy, and he dropped the ball sometimes, he did try his best to recetify things. Was he the best ever, no…but he did try to have empathy and just flat out told us some of our issues were due to COVID, material shortage and just finding people who will work. I would hire Jeff again, but I would make sure to stay in constant communication as he doesn’t like buildertrend, which I use to document every issues in case of legal ramifications.
Q