yay! Happy you made some progress.
@jb1586, I didn't see "Stickley" on Elliott.org.
Sometimes you can find a name by googling "Head of Customer Service" or something like that. LinkedIn is a good place to find people who work at a certain co. It's usually easy to find a CEO but ideally, you want to go down a rung or two from there (but not too far down).
I did find this: https://www.datanyze.com/people/Matthew-Poirier/6454566675
Many corporate emails are first initial last name, so I might try MPoirier@stickley.com
The other way I like to find people is by googling the name of the business and "PRnewswire." When a company has an announcement, they often distribute it thru PRNewswire. Most good size companies will have a few when you google, often recent. Often, they are marketing related and they include a company contact. That contact may be your best bet, and in any event you learn their email convention so anyone you have a name for, you can figure out the email.
To wit, this ends with the email for the Head of Marketing:
https://www.prnewswire.com/news-releases/stickley-introduces-its-2022-collector-edition-the-meadowflower-cabinet-301458540.html
Contact: Matt Targett, Director of Marketing
315-682-5500 ext. 2254
Matt.targett@stickley.com
Based on that, i might try Matt.Poirier@stickley.com, or even Matt.targett@stickley.com.
Good luck! Remember, concise but thorough and factual. No venting no ranting. Tell them the remedy you want, don't make them guess.
Q