I recently purchased a set of Hanssem cabinets for two bathrooms being remodeled. My order was for two 24" sink bases, two 15" base drawer cabinets, and a tall 18" linen cabinet. Cost, not including tax, was over $3,200 for the Brentwood style door. While the quality seems fine so far, we're not quite done installation in the one bathroom with the linen cabinet. The shelves that were sent with the linen cabinet DO NOT FIT in the cabinet. My contractor contacted the dealer, who informed my contractor that Hanssem ROUTINELY sends oversized shelves that won't fit inside their cabinets, requiring the buyer to then pay their contractor for the extra time to individually cut each shelf to fit, which of course then we lose one of the "finished" edges for each shelf.
Frankly, I'm a bit angry about this. It wasn't mentioned to me, it wasn't disclosed on any paperwork. I just naively assumed that the shelves they sent with their cabinets would actually fit the cabinets they were for. For this reason alone, when it comes time to redo the kitchen and buy all new cabinetry there, I probably will avoid Hanssem products.
Which is a shame, because I liked the style, and would have liked to have the same style cabinetry in the kitchen as in the bathrooms.
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What they do wrong
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